Columbia Ford Kia

2016 KIA Sportage Excellent service. Traded in one car for another, a lease this time. Steve was terrific. Very patient answering all of my questions. Not the Excellent service. Traded in one car for another, a lease this time. Steve was terrific. Very patient answering all of my questions. Not the least bit pushy. He made the experience as easy as it could possibly be. Will definitely recommend this dealership. Anne More

Friendly Staff, Great Deal We've bought new cars from Columbia Ford before, and it's generally our first stop when we're shopping. Our salesman let us bring the vehicle home for We've bought new cars from Columbia Ford before, and it's generally our first stop when we're shopping. Our salesman let us bring the vehicle home for an extended test drive so we could make sure it suited everyone in our family. The discount was better than I expected after looking at online car sites, and they were able to match our credit union's financing, which streamlined the paperwork. The staff were all low pressure and the actual physical dealership looks great, with the most comfortable waiting area around. More

Recent service on a 2013 Ford Fiesta Positive experience..everything was explained on what was going to be done and what will need to be done in the future. Wait time was okay with the c Positive experience..everything was explained on what was going to be done and what will need to be done in the future. Wait time was okay with the car finished on time. More

Very quick and easy Staff was pleasant and service was quick and efficient. The complimentary coffee and comfortable waiting area that included a diner also made for a pl Staff was pleasant and service was quick and efficient. The complimentary coffee and comfortable waiting area that included a diner also made for a pleasant waiting experience. More

Knowledgable sales staff and great car buying experience I am giving the highest rating after the purchase of my new vehicle. I had the pleasure of working with an experienced and personable sales team! Ther I am giving the highest rating after the purchase of my new vehicle. I had the pleasure of working with an experienced and personable sales team! There never was any pressure to buy and always respect for my car buying decisions. The support and service that was shown made buying a new car so easy and fun. The whole team had me laughing and feeling really happy and safe to ask any questions that came to mind! Andy, Eric, and Jake were top notch and amazing!! More

Excellent customer service All my questions were answered professionally and promptly. Ralph was knowledgable and helpful. He was also patient on the phone and got back to me p All my questions were answered professionally and promptly. Ralph was knowledgable and helpful. He was also patient on the phone and got back to me promptly. More

Pleasantly Surprised We all go into a dealership thinking we're going to be surrounded by sales people and they'll push me into anything just to make a sale. NOT HERE! T We all go into a dealership thinking we're going to be surrounded by sales people and they'll push me into anything just to make a sale. NOT HERE! They listened to the research I had already done why I was set on the vehicle I was. They also understood when I wanted to do more research. Without any hassle I walked out the door. This dealership can do that because the product speaks for itself. I knew what I wanted and if I wanted it I'd come back for it and they knew that too. I came back an hour or so later and picked it up the same day. I highly recommend Matt. The whole team was great to talk with throughout the experience. More

Quick service Appointment was for an issue I had before. It was taken care of quicker than I expected and they stood by their previous work which did not cost me an Appointment was for an issue I had before. It was taken care of quicker than I expected and they stood by their previous work which did not cost me anything. More

Great as usual As always, I received excellent customer service at Columbia Ford. That is why I always keep coming back! Bobby helped me out with getting my service As always, I received excellent customer service at Columbia Ford. That is why I always keep coming back! Bobby helped me out with getting my service and was very helpful as always. More

Great experience! My first contact with the dealer was through email & Jimmie was very helpful. The facility is very nice. I was shown a few vehicles by John. He was ve My first contact with the dealer was through email & Jimmie was very helpful. The facility is very nice. I was shown a few vehicles by John. He was very helpful, down to earth and made us feel comfortable. All i was looking for was a fair deal & John provided that for us. Eric in finance was awesome. He showed us a few options & made the signing a breeze. That is above and beyond in my opinion. Even people we didn't deal with treated us nice. We live an hour away and I would go back again in the future. I highly recommend Columbia to anyone looking for a vehicle. Stop in. You'll be glad you did. More