Columbia Ford Kia

feedback on free oil change and safety check up on new car They knew I was coming, they quickly managed to find me in the system, they indicated they would find me in the cafe when the car was done. They did. They knew I was coming, they quickly managed to find me in the system, they indicated they would find me in the cafe when the car was done. They did. The car was going and ready for me to pick up easily right outside the door. I would have appreciated being told that free coffee was available in the cafe. I was not sure so tried to pay and the gal in the cafe told me I did not need to pay for coffee. More

Snow tire change over and oil change. Always a pleasure to have my work done at Columbia Ford. It's always prompt and correct. It is worth the 25 mile drive for service at Columbia Ford. Always a pleasure to have my work done at Columbia Ford. It's always prompt and correct. It is worth the 25 mile drive for service at Columbia Ford. My car has 215000 miles and I have never missed a service milestone. Every drop of oil and every service was done at Columbia Ford (a lot of breakfasts and lunches at the T-Bird Café). More

Oil Change and Detail the outside of the vehicle Overall, I was satisfied with the service. I thought that when they were going to detail the outside of the vehicle, they would have cleaned the windo Overall, I was satisfied with the service. I thought that when they were going to detail the outside of the vehicle, they would have cleaned the windows too. The service staff were helpful and the service employee was great. More

Great experience I found a great car at a fair price. My sales rep was very personable and helpful. Everyone I met was eager to make sure I was happy with my new-to-me I found a great car at a fair price. My sales rep was very personable and helpful. Everyone I met was eager to make sure I was happy with my new-to-me car and willing to solve problems or concerns--which there really weren't any. I would certainly go back to this dealership again. More

Fantastic, professional, friendly Went to Columbia Ford after returning from a three month trip on the road. They were able to accommodate my scheduled time and day I needed to get my Went to Columbia Ford after returning from a three month trip on the road. They were able to accommodate my scheduled time and day I needed to get my service done. I arrived early, was greeted quickly with a friendly smile and warm hello. We reviewed what was going to be done, signed the required paperwork, was told about the free coffee in the Thunderbird Grill, and asked to have a seat and they would come and find me in about an hour. An hour give or take, and two cups of coffee later, my representative came and found me. We went over what had been done, recommendations of the technician, and collecting of payment, I was asked if I wanted to make a future appointment, wanted to receive an email or text message reminder, handed my paperwork, which was stapled together, and wished a good day. This is the way service is supposed to be. More

Great Customer Service I found a car which was priced within my budget at this dealership and was even more delighted with the service of the staff at this dealership. I found a car which was priced within my budget at this dealership and was even more delighted with the service of the staff at this dealership. More

Professional Personal The staff has great communication skills and customer service is part of their DNA. My experience, they resolved a bump in the road with what Ford wo The staff has great communication skills and customer service is part of their DNA. My experience, they resolved a bump in the road with what Ford would cover under warranty with in hours. Thanks More

Have never had a bad experience here. I have had nothing but positive experiences dealing the the Sales and Service departments at Columbia KIA. Everyone has been very professional, very I have had nothing but positive experiences dealing the the Sales and Service departments at Columbia KIA. Everyone has been very professional, very courteous and all my interactions were handled in a very timely manner. I loved the KIA Forte I had leased, and have recently upgraded to a KIA Sportage. I am looking forward to a long term relationship with Columbia KIA! More

oil change top off fluids and check tire for a leak service manager is excellent, always willing to do what he can to help. they took me in with no wait service manager bobby is the one i would like to service manager is excellent, always willing to do what he can to help. they took me in with no wait service manager bobby is the one i would like to see everytime More

2016 Focus ST Friendly knowledgeable staff. They made trading my car and buying my first new car extremely easy. They did a good job contacting me while i was res Friendly knowledgeable staff. They made trading my car and buying my first new car extremely easy. They did a good job contacting me while i was researching new cars. Highly recommend Columbia Ford. Matt's the man! More