Columbia Ford Kia

Excellent service This was my first visit to Columbia Kia. My Sorento was due for its first oil change/service and I was dreading bringing it in, fearing the usual "up This was my first visit to Columbia Kia. My Sorento was due for its first oil change/service and I was dreading bringing it in, fearing the usual "up-sell" techniques of most dealerships and service centers as well as inflated prices. I was pleasantly surprised to find such friendly, honest and helpful service in such a wonderful service center. Bobby greeted me right away, listened to everything I had to say and made me feel comfortable and welcome. And when I checked out there was no attempt to sell me anything extra, or scare me into buying more service than I needed. And I felt the prices were reasonable, and Bobby even noted that there are often coupons available online for my next visit. The dealership/service center is the nicest one I've ever encountered with all their amenities! A cafe! Clean, gorgeous bathrooms! A koi pond and play area! Next time I won't need to arrange for a babysitter when I bring my car in! Comfortable, lovely waiting area. Dare I say I'm actually looking forward to my next service appointment? I wouldn't go anywhere else. I wish I had leased my Kia there instead of the awful dealership that I did. Can't say enough good things about Columbia Ford Kia. Highly recommend! More

Great Experience I'm a repeat customer of Columbia Ford Kia. I bought my 2014 Escape here two years ago and was so I impressed I came back here last week to see if I c I'm a repeat customer of Columbia Ford Kia. I bought my 2014 Escape here two years ago and was so I impressed I came back here last week to see if I could trade in my old Escape for a brand new one. They were able to pay off my old loan and get me into a 2016 Escape for almost the same price! The sales and service are great; and Thunderbird Cafe has delicious food!! More

Paint job Great job by the service team.. looks like there was never a dent in the bed of the truck. The painter Eddie also did an outstanding job.. Great job by the service team.. looks like there was never a dent in the bed of the truck. The painter Eddie also did an outstanding job.. More

Customer Service Excels I had a great experience today when I purchased a 2016 Explorer. My sales rep was Ed Carpenter He was friendly and down to earth. Not a pushy sales pe I had a great experience today when I purchased a 2016 Explorer. My sales rep was Ed Carpenter He was friendly and down to earth. Not a pushy sales person at all. Everyone at the dealership was great. They were friendly. More

Very nice Columbia ford Lincoln Kia is a top notch dealership. And the employees there are very curtious and great at there jobs. They make you feel relaxed the Columbia ford Lincoln Kia is a top notch dealership. And the employees there are very curtious and great at there jobs. They make you feel relaxed the whole time there..I want to give a special thanks to Tony and Chris. I look forward to doing business with them in the future. More

very happy with my new car Love my new car!! Got a great price. everyone is hospitable and friendly at the dealership the showroom is impeccable. Eric gates and Steve Paulsen Love my new car!! Got a great price. everyone is hospitable and friendly at the dealership the showroom is impeccable. Eric gates and Steve Paulsen were both awesome Steve spent a lot of time showing me cars and the features of my new car and Eric accomodated all my needs with the pricing and answered all my questions. this is the third kia I have purchased here I recommend highly More

Good service. Always friendly and informative. Thorough and timely. Had to adjust what I was having done due to budgeting, and they had no trouble helping me schedu Always friendly and informative. Thorough and timely. Had to adjust what I was having done due to budgeting, and they had no trouble helping me schedule that. Lovely cafe to wait in with good food and complimentary coffee with service. More

Outstanding Performance! Very professional, He met all my expectations. Had a quick issue with my used car tire. (My fault) and he took care of it right away no questions aske Very professional, He met all my expectations. Had a quick issue with my used car tire. (My fault) and he took care of it right away no questions asked. He even let my daughter feed the koi fish and treated us to lunch! Will definitely be coming back. More

The deal was made over the phone! We knew exactly what we wanted in a car and had shopped around. Due to the great location of this dealership, we figured we'd give them a call and se We knew exactly what we wanted in a car and had shopped around. Due to the great location of this dealership, we figured we'd give them a call and see if they wanted to make a deal. Our salesman answered all of our questions and didn't waste our time. He even drove the car to our house so we could see it in person due to a tight schedule we had that day. The credit application was completed on line, which was a great time saver and the physical paperwork signage was done very efficiently at the dealership where everyone was very pleasant and helpful. It was probably the best car buying experience I've ever had. More

Very easy car buying experience First time buying a car. Very easy car buying experience. Appreciated the low pressure and friendly atmosphere. The free service for 2 years is also d First time buying a car. Very easy car buying experience. Appreciated the low pressure and friendly atmosphere. The free service for 2 years is also definitely a plus More