Columbia Ford Kia

Go there only when it's free or under warranty. This was a recall on my new car! Yet another recall or faulty part on now my second and last Ford... Our 10 year old Honda has now had less recalls This was a recall on my new car! Yet another recall or faulty part on now my second and last Ford... Our 10 year old Honda has now had less recalls than my 2017 Ford... My last Ford was a complete Lemon... didn't even make it until the end of my payments... lost money on that one...but I did get to drive all the loaners at Columbia Ford... Maybe they'll stop asking for me to write reviews now... no, they'll probably call... More

New Car Dealing with Matt Milici was professional and knowledgeable and this is the first non Datsun and Nissan product since 1974 that I purchased or leased Dealing with Matt Milici was professional and knowledgeable and this is the first non Datsun and Nissan product since 1974 that I purchased or leased More

Columbia Ford will exceed what you expect from a dealership I couldn't have asked for a better experience. I walked in knowing what I wanted and the guys at Columbia Ford gave me exactly that. They went above a I couldn't have asked for a better experience. I walked in knowing what I wanted and the guys at Columbia Ford gave me exactly that. They went above and beyond getting me financed which was no easy task. I would recommend everyone to visit John Schroder, and a big thanks to Eric Gates and Jake Gurzler for pulling strings behind the scenes to get me in my Focus ST. More

New F-150 Purchase Went to dealership to do some test drives and ended up purchasing a new 2018 F-150. Matt was very up to date on product information and was able to an Went to dealership to do some test drives and ended up purchasing a new 2018 F-150. Matt was very up to date on product information and was able to answer my questions. Ensured that I got all of the available incentives and discounts. Jake was very professional and pleasant to work with when closing out and signing the final paperwork. Was impressed with the overall experience at the dealership and the updated facilities which I had not visited since 1998 when I bought my last F-150. More

Great experience all around. Sales team were very receptive to what I needed and took time to listen. Probably the coolest dealerships I have ever been in. Giant service center wi Sales team were very receptive to what I needed and took time to listen. Probably the coolest dealerships I have ever been in. Giant service center with lots to offer as well. More

Excellent service Highly recommended this dealership. I've purchased multiple cars in the past and had my best experience yet here. I also recommend asking for John, he Highly recommended this dealership. I've purchased multiple cars in the past and had my best experience yet here. I also recommend asking for John, he sat down with me and listened to my situation exactly and worked with me to find a suitable car and Also to get the price in my range. Also had a lot of help from Henry. More

My wife and I enjoy the friendly staff The staff is friendly and very helpful we enjoy working with Matt and variety of cars and trucks and waiting area Matt is top notch guy The staff is friendly and very helpful we enjoy working with Matt and variety of cars and trucks and waiting area Matt is top notch guy More

My new f-150 Awesome place to buy a vehicle , Luis Serrano is a great person to deal with to buy a vehicle helps out anyway he can with your vehicle Great per Awesome place to buy a vehicle , Luis Serrano is a great person to deal with to buy a vehicle helps out anyway he can with your vehicle Great person More

Rear brake job. Calipers brake pads and rotors. The pedal was soft and the pulsation still there. I removed the rear wheels. IR Titanium 1/2 air gun had a hard time loosening lug nuts. Checked with The pedal was soft and the pulsation still there. I removed the rear wheels. IR Titanium 1/2 air gun had a hard time loosening lug nuts. Checked with bar type torque wrench. Over 200ft/lbs. That can distort aluminum rims, rotors, and studs. Bled brakes and found air in both rear calipers. No rubber bleeder cap covers on both calipers. The old anti rattle clips for the pads were not replaced. No lube on the pad slides. That means the caliper bracket was not cleaned under the anti rattle clips. Over the long run the pads will then bind on the caliper bracket. $850 out the window. I bought front calipers pads and rotors from Ford and replaced them myself today. The pulsation problem was in the left front. James C Langdon More

Oil change and request for monor repairs I requested the scratches to the front bumper of my 2017 leased Ford Edge be repaired, as well as one of the hand grips that became disengaged from it I requested the scratches to the front bumper of my 2017 leased Ford Edge be repaired, as well as one of the hand grips that became disengaged from it's ceiling mount. At the same time the service department recommended the 15k mile oil change be conducted, so the appointment was scheduled for Monday at 8 AM the following week. I dropped the car off as scheduled and was notified at 11:30 AM the same day the car was ready for pick up. The oil change and repair to the hand grip were completed, as well as an attempt to buff the scratches out; which came very close to accomplishing the task, however the scratches were too deep. I was provided the name of a recommended body shop and will complete the work there. This is just another example of why Columbia Ford is a 5 star dealership: the service was on schedule, accomplished in a timely manner, the service representative was professional and asked if I needed a ride home (I didn't need one, but a ride was offered), and there was no charge for the oil change, hand grip repair or buffing the scratched bumper. Columbia Ford continues to impress me with the fact that it is the best dealership in the area, to both purchase a car and have your car serviced at. More