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Columbia Ford Kia
Columbia, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Excellent service Luis was very help and knowledgeable about the car. He helped me find the car as well as many discounts that helped me to better afford the car. I wou Luis was very help and knowledgeable about the car. He helped me find the car as well as many discounts that helped me to better afford the car. I would recommend this dealership to my friends and family. They also had delicious homemade cookies. More
Great experience! Smooth purchasing process. Tony Mauro is awesome. Jake Gurzler makes the paperwork an easy process. We found a great vehicle. Would highly recommend t Smooth purchasing process. Tony Mauro is awesome. Jake Gurzler makes the paperwork an easy process. We found a great vehicle. Would highly recommend this dealership. Friendly, fair, and trustworthy. Very happy with our purchase. More
Very great experience at a different Ford dealership Very helpful sales consultant, very knowledgeable of Ford Focus's, helped me figure the numbers of cost and such on trading in my focus for an st/rs. Very helpful sales consultant, very knowledgeable of Ford Focus's, helped me figure the numbers of cost and such on trading in my focus for an st/rs. More
Clanks & Hmmming fixed 1st time around Thanks Andrew Was real worried with the noises mmy "SHO" was sounding and with the help of Andrew we found & fixed it ... it was a pleasure having my car sound norm Was real worried with the noises mmy "SHO" was sounding and with the help of Andrew we found & fixed it ... it was a pleasure having my car sound normal!! More
Follow up follow through I had visited multiple dealerships looking for a used Ford pickup. Columbia Ford was the only dealer that followed up with me regularly, and more impo I had visited multiple dealerships looking for a used Ford pickup. Columbia Ford was the only dealer that followed up with me regularly, and more importantly with vehicles that were within my search parameters. Tony and Henry were excellent and very professional, I would highly recommend working with them. Would buy from Columbia Ford again in the future. More
WRONG DIAGNOSIS I brought my 2013 Kia Sorento in March for a clunking sound in the left front wheel well. It was diagnosed with a left rear strut needed ~ $600 for I brought my 2013 Kia Sorento in March for a clunking sound in the left front wheel well. It was diagnosed with a left rear strut needed ~ $600 for 1 strut!!! I had the work done elsewhere and was told the strut was really not bad/ did not need replacing after I spent $125 on the "diagnosis" and $300 for parts and labor to replace BOTH struts. The clunking sound still continued and I should have called them that there was still a problem. Late May the noise became a grinding sound! I brought the car back in on a Friday and had to wait until Monday to find out and was told it was the left front shock assembly. $600 for 1 shock assembly although they waived the diagnostic fee! They did change my oil for $40 (should have been free after all my time and money wasted) Had the work done elsewhere...$540 for both shocks! I have used this service center and have always been satisfied with them HOWEVER they totally missed the problem in March! More
A/C Repair Quick turn time on condenser repair was much appreciated. A/C is working great now. Thanks to Rachel for keeping us informed and getting the repair jo Quick turn time on condenser repair was much appreciated. A/C is working great now. Thanks to Rachel for keeping us informed and getting the repair job done quickly.! More
excellent Experience Went in to check out the C-Max. I really liked the vehicle and enjoyed talking with Ed Carpenter. He knew a lot about the vehicle and made my decisi Went in to check out the C-Max. I really liked the vehicle and enjoyed talking with Ed Carpenter. He knew a lot about the vehicle and made my decision to purchase this vehicle very easy. More
Great buying experience Friendly staff, minimal sales pitching, good selection of vehicles. I had a great sales experience and wouldn't hesitate to send people there. I'll be Friendly staff, minimal sales pitching, good selection of vehicles. I had a great sales experience and wouldn't hesitate to send people there. I'll be returning for service as well. More
Recall Columbia Ford took care of the 2017 Fusion steering wheel bolt/nut recall quickly and efficiently. While I was waiting I chatted with Tony Mauro and Columbia Ford took care of the 2017 Fusion steering wheel bolt/nut recall quickly and efficiently. While I was waiting I chatted with Tony Mauro and let him know that the car we bought through him was still doing fine. More