Columbia Ford Kia

Easy, smooth, joyful, catered Walking into Columbia Ford to buy a car was like walking into your family’s house on thanksgiving. Very well taken care of. Constantly asked if I need Walking into Columbia Ford to buy a car was like walking into your family’s house on thanksgiving. Very well taken care of. Constantly asked if I needed anything, offered coffee, water., something to eat, Advil for my headache, even a job if I wanted to change career paths (haha). Service center was great helped me get my first oil change set up as well as answer many questions I had. I spoke with Ciara she’s a very nice girl. Chuck the mechanic looked over everything on my new car took for a test drive and cleared it for me and also gave me some advice on it’s maintenance. Eric gates most of all made it happen! Him and Timothy basset did what needed to be done to get me into a new vehicle. For that I thank them and they will continue to have my business in the future. Gates gets it done! More

Excellent Purchasing our new Kia Sportage was an exceptional experience because of the extremely friendly and knowledgeable people at Columbia Ford Kia. We got Purchasing our new Kia Sportage was an exceptional experience because of the extremely friendly and knowledgeable people at Columbia Ford Kia. We got exactly what we wanted and every question answered. All the other people in the showroom and service area were extremely friendly too. Wonderful, atmosphere. We definitely would recommend Andy Caldwell as a salesperson. More

Excellent Unfortunately my MKZ has needed a few more things than I had planned on since I purchased it, however Columbia Ford is the only place I would bother g Unfortunately my MKZ has needed a few more things than I had planned on since I purchased it, however Columbia Ford is the only place I would bother getting it serviced. Ford has stood by their product 100% and done everything to get it right. More

Exceptional Columbia Ford, more importantly Bobby in service ensured that we had an exceptional experience. He was knowledgeable, thorough, pleasant, friendly, pa Columbia Ford, more importantly Bobby in service ensured that we had an exceptional experience. He was knowledgeable, thorough, pleasant, friendly, patient, and efficient. Columbia ford is the best dealership in Connecticut More

Excellent I arrived for my 8:30am appointment at the service dept. Met promptly and waited on.. Everything moved very quickly and smoothly, and having a cup I arrived for my 8:30am appointment at the service dept. Met promptly and waited on.. Everything moved very quickly and smoothly, and having a cup of coffee in front of a warm crackling fire on this chilly day was all I needed to start my day off on a positive note, Every service representative, that I have encountered have been very courteous and professional. Should have known it would be this way, as this entire experience with Columbia Ford started off when I purchased my vehicle, from Ed Carpenter, a man I just can't say enough about. His honesty and integrity are qualities I appreciate in a Salesman. Elaine A. More

Great service The staff is always helpful and friendly. The facility is always clean. The work is always done timely and as promised. I couldn't ask for more. The staff is always helpful and friendly. The facility is always clean. The work is always done timely and as promised. I couldn't ask for more. More

Brutal Bought a truck for over $60 thousand. Guy basically handed me the keys and said goodbye. Also said one of my incentives passed and wouldn't honor the Bought a truck for over $60 thousand. Guy basically handed me the keys and said goodbye. Also said one of my incentives passed and wouldn't honor the $500. Bought a new Chevy Cruze last year and the guy spent over an hour in the car setting up all the new gadgets. Wish I never bought the truck from them. More

A++This is the second time buying a truck from Columbia Ford This is the second time buying a truck from Columbia Ford. I can't say enough good things about Matt Milici. He's a friendly guy with a great attitude This is the second time buying a truck from Columbia Ford. I can't say enough good things about Matt Milici. He's a friendly guy with a great attitude. I really appreciate the fact that I can count on Matt and Columbia Ford for a great price and fantastic service. More

Friendly, helpful, stress free. Ryan McLeod, Jimmie Bletsch and Eric Gates made my experience very easy. They were a great team that worked together to get me in my new car. Bobby Ryan McLeod, Jimmie Bletsch and Eric Gates made my experience very easy. They were a great team that worked together to get me in my new car. Bobby Eskey was cery polite and patient and answered all my service questions. Jake Gurzler made the paperwork go by quickly and easily while cracking some jokes. And a shout out to the ladies at the customer service desk who were always smiling, offering cookies, and answering questions for anyone who walked in. More

very happy The service technician was professional courteous and explained what was being done and why in terms that was very understandable. I would recommend The service technician was professional courteous and explained what was being done and why in terms that was very understandable. I would recommend them to anyone More