Columbia Ford Kia

Customer Service Tops Columbia Ford impresses me with their emphasis on customer service. A service person meets me as I pull my car in, I am greeted cheerfully by a counte Columbia Ford impresses me with their emphasis on customer service. A service person meets me as I pull my car in, I am greeted cheerfully by a counter representative, and my service is completed swiftly. In addition, I am told immediately when my car is ready and all service work is explained in full, including upcoming needs. I am very pleased with the service that I receive at this dealership. More

experience at columbia ford JEREMY GORMAN was very professional, would definetly reccomend him to anyone wanting a new or leased vehicle i was very pleased with my experience at JEREMY GORMAN was very professional, would definetly reccomend him to anyone wanting a new or leased vehicle i was very pleased with my experience at columbia ford. Jeremy picked the perfect vehicle for me im very happy and satisfied. More

ford F150 The people that works here have always been so friendly, and helpful! We have been coming here for years and will continue to do so, Thanks for all y The people that works here have always been so friendly, and helpful! We have been coming here for years and will continue to do so, Thanks for all you do !!!!!!! More

Professional and knowledgeable Tim Bassett was very professional and had excellent product knowledge. He listened to what I wanted in a new F150 and worked to put together a packag Tim Bassett was very professional and had excellent product knowledge. He listened to what I wanted in a new F150 and worked to put together a package of options, incentives and financing that was very fair. This was the most pleasant car purchase experience I’ve ever had. More

Excellent service and top notch customer service The Service Dept customer service is top of the line. I have always been treated with the utmost courtesy and efficiency. If I need a ride home or t The Service Dept customer service is top of the line. I have always been treated with the utmost courtesy and efficiency. If I need a ride home or to work, they have always provided it. The cafe provides good food at very reasonable prices and the waiting area is pleasant and comfortable. More

Disappointed While I feel that the deal that we came to for a purchase price was fair, I was disappointed when I received only one key for the vehicle that I purch While I feel that the deal that we came to for a purchase price was fair, I was disappointed when I received only one key for the vehicle that I purchased. It seems like the GM took a back door approach to shave a few more dollars off of the deal. Not how I do business. More

AMAZING DEALER REP MAKES IT BETTER Went in to this interaction with the expectation that it’d be a simple price verification of another Ford dealership’s pricing structure on a perfect Went in to this interaction with the expectation that it’d be a simple price verification of another Ford dealership’s pricing structure on a perfect F150. Left a little over an hour later with no issues that the appointment took longer than my initial hope of ten minutes, and better yet that my wife found the car that she’d wanted for years. The rep Tim was courteous, knowledgeable and most importantly adaptable as a salesperson. He not only was able to conduct what I assume is a standard car sales interaction, but he excelled at taking the feed back we offered and applying it to the next point he would make. He listened to what concerns and preferences both of us had and turned that into the perfect pick up that neither of us knew we wanted more than anything. As a fellow salesperson, not only do I respect the efforts he put forth during the process but I have a renewed understanding in the dealer dynamic with customers. More

Desperate Willing to help though we bought a vehicle a year ago had electrical problems Seems to be no answer to fix it Not our fault or the dealership but Willing to help though we bought a vehicle a year ago had electrical problems Seems to be no answer to fix it Not our fault or the dealership but They did help us to get into a. new vehicle though we lost a year of payments on the problem one They apologize d and got out of a stuff situation hats off to the dealership More

Great people Like they in the commercials"Freindly knowledgeable staff." it's definitely true in this case. Staff worked hard to find the right vehicle for me. Like they in the commercials"Freindly knowledgeable staff." it's definitely true in this case. Staff worked hard to find the right vehicle for me. More

Awesome service. Their service department is quick and efficient. Always great prices and the customer service was phenomenal. Their service department is outstanding! Their service department is quick and efficient. Always great prices and the customer service was phenomenal. Their service department is outstanding! Thanks for the excellent service. More