Columbia Ford Kia
Columbia, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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My Recent Experience Couldn't have asked for a better experience. My options were thoroughly explained to me and once I made my decision it couldn't have gone more smoothl Couldn't have asked for a better experience. My options were thoroughly explained to me and once I made my decision it couldn't have gone more smoothly. Everyone was so professional, patient and friendly. Just a great place to buy, lease or service your vehicle. More
Nothing but positive things to say about my experience with Columbia Ford. Edward and their team made the progress fun and easy. I'll definitely look to Columbia Ford for future vehicle purchases. with Columbia Ford. Edward and their team made the progress fun and easy. I'll definitely look to Columbia Ford for future vehicle purchases. More
Great place to get your car serviced. Quick and efficient service. Knowledgeable staff that are friendly and helpful. Nice waiting room. I also bought my car here and Andy was easy to work with. Great experi service. Knowledgeable staff that are friendly and helpful. Nice waiting room. I also bought my car here and Andy was easy to work with. Great experience More
I was nervous about purchasing a new car. Matt walked me through every part of the process and made sure I felt comfortable the entire way! through every part of the process and made sure I felt comfortable the entire way! More
I bought a used car from Colombia Ford. Henry, Jake and Jimmie are fantastic to work with. Ryan however was very unknowledgeable about what they had in stock. Once I found a car they had and showed it to h Jimmie are fantastic to work with. Ryan however was very unknowledgeable about what they had in stock. Once I found a car they had and showed it to him, I ended up buying it because I loved the car, again, I found it. After having the car for 5 days I had to bring it back into the shop for some cosmetic issues they said they would fix. They had the car for over two weeks and didn’t fix one of the issues because Ryan told the service department the wrong issue. I needed the inside passenger door handle fixed, and I even provided him with a picture of the problem. He then went on to say I sent him a picture of the outside handle and the issue wasn’t fixed until we called to ask when we could pick up the car, the picture I provided clearly shows the inside, I have the text messages to prove it. He realized that the pictures I sent him were correct and that he messed it up. After having my car for over 2 weeks, they fixed the problem. All in all, I had a terrible experience with Ryan specifically, but my overall experience with Colombia Ford was fantastic as always, seeing as my family has now gotten 3 cars from them, and will continue to buy from them, just with a different sales person. More
Friendly staff. Nice people to work with. Everyone was nice. Andy was very helpful trying to find the vehicle that fit my wish list. It is the nicest showroom I have ever been in. Would recomm Everyone was nice. Andy was very helpful trying to find the vehicle that fit my wish list. It is the nicest showroom I have ever been in. Would recommend them to anyone looking to purchase a new car. More
Dave was awesome! Knowledgeable about the car and was upfront about everything. I didn’t feel pressured in anyway and I was appreciative the way they treated me as a valued customer. It was nice to see h upfront about everything. I didn’t feel pressured in anyway and I was appreciative the way they treated me as a valued customer. It was nice to see how excited they were for me when I purchased the car. In my mind, they are how any dealership should operate and help customers. Highly recommend. More
Walked into the showroom and met Edward. What I most appreciate is the straight forward response to questions and also relevant advise. Very professional Will be back! appreciate is the straight forward response to questions and also relevant advise. Very professional Will be back! More
A VISIT FOR AN OIL CHANGE PEOPLE ARE ALWAYS FRIENDLY AND KNOW WHAT THEY ARE TELLING ME ABOUT MY CAR. THEY HAVE A NICE CLEAN AREA FOR ME TO WORK IN AS I WAIT OR A RIDE HOME IF PEOPLE ARE ALWAYS FRIENDLY AND KNOW WHAT THEY ARE TELLING ME ABOUT MY CAR. THEY HAVE A NICE CLEAN AREA FOR ME TO WORK IN AS I WAIT OR A RIDE HOME IF IT WILL BE A LONG SERVICE. More
Would use again for warranty work. Quick and professional; able to get a convenient appointment. CPO Kia, dealer was honorable to correct a improperly stored seatbelt from prep- required unbolti professional; able to get a convenient appointment. CPO Kia, dealer was honorable to correct a improperly stored seatbelt from prep- required unbolting rear seat. More