Columbia Chrysler Dodge Jeep Ram Fiat

Good Car Buying Experience Spencer was great to work with. Very knowledgeable on the vehicles and wasn’t too pushy to make a sale. He was even good with follow up after my purch Spencer was great to work with. Very knowledgeable on the vehicles and wasn’t too pushy to make a sale. He was even good with follow up after my purchase. More

I was pleased with Spencer Spencer works hard to get you the best deal, and was Considerate to my knees thank you Spencer for your help. I recommend anyone that needs a new vehi Spencer works hard to get you the best deal, and was Considerate to my knees thank you Spencer for your help. I recommend anyone that needs a new vehicle see Spencer bailes More

Impressed Spencer is by far the most knowledgeable salesman I've ever met. He answered every question I had and then some. He was super patient with me and neve Spencer is by far the most knowledgeable salesman I've ever met. He answered every question I had and then some. He was super patient with me and never tried talking me into or out of a purchase. And when I finally decided which car to buy (this literally took hours and two separate visits on the same day) he did everything he could to get me the best deal possible. Would highly recommend you see Spencer for your next vehicle purchase! More

Went Above and Beyond In all my years of buying cars (66 to be exact), I've never once been more pleased with a purchase than I was when working with Spencer. He was very p In all my years of buying cars (66 to be exact), I've never once been more pleased with a purchase than I was when working with Spencer. He was very polite from the start, and helped me find exactly what I was looking for. While I waited to have them put my flatbed on, he gave me a Dodge Charger to drive home. I told Spencer I owned a '71 Charger and he remembered that when choosing what vehicle they let me take while we waited. When the truck was ready, Spencer drove over two hours to deliver it to me personally and ensure that it was what I wanted. I've never been taken care of on so many points from a dealership before, and Spencer made it a memorable experience. I recommend him to anyone looking for a vehicle or simply looking for information. More

Great experience. Greatest experience with a sales person I've had in a long time. This is actually my second purchase with Spencer. Always customer friendly and works Greatest experience with a sales person I've had in a long time. This is actually my second purchase with Spencer. Always customer friendly and works to get you the best deal. Thanks for all your help! More

Awesome Spencer was extremely knowledgeable about each vehicle, the trim levels within each model, and practical issues to consider. It was about finding the Spencer was extremely knowledgeable about each vehicle, the trim levels within each model, and practical issues to consider. It was about finding the right car for me not just simply making a sale. It was probably one of the most educational experiences I've had when buying a car. I had changed my mind on a couple options and even went back and forth between models and despite those changes it was not taken as aggravating the team rather it was them wanting me to get the car that I really wanted. More

Great experience! I had a great experience at this dealership. My salesman Corey James was very patient with me and did a great job finding me the perfect Challenger so I had a great experience at this dealership. My salesman Corey James was very patient with me and did a great job finding me the perfect Challenger so I highly recommend y'all go to this dealership and ask for Corey! You won't regret it. More

Pipe dream price quote . I was doing a internet search for a new truck, when I found the one I wanted, it was located at Columbia Chrysler Dodge Jeep Ram. I requested a online I was doing a internet search for a new truck, when I found the one I wanted, it was located at Columbia Chrysler Dodge Jeep Ram. I requested a online price quote and received a great one. During the test drive the salesman was rude and made offensive comments to my wife because she had a new Ford. Back at the dealership time to do paperwork the price was $6000.higher than quoted, they had all kinds of excuses but would not honor their quote even after showing them both an email and text with the same price quote. They then acted like they were the only dealership to have that model and wished me luck in finding one, so I left no deal made. They have had a different representative call me every day for a week trying to get me to come back, but still refuse to honor their price quote. Jokes on them, not only did I find the same model truck, but I got it for almost $2000 less than Thier quote. So thanks Columbia Chrysler Dodge Jeep Ram for being rude and lying about the deal you could have made me. More

internet price is not real i have been searching for the best price for a new jeep. columbia had one of the best prices listed for this vehicle online and in the writeup even i have been searching for the best price for a new jeep. columbia had one of the best prices listed for this vehicle online and in the writeup even said to email for an even lower price. once i emailed, i was given a price almost $2000 higher than the posted internet price instead of getting a lower price. i questioned the salesman and he advised that my credit was too good to get the lowest price. i have never heard anything like this before. i am glad i didnt drive there to have them tell me that. buyer beware of any price listed on the internet from this dealer as they are likely not to honor it when you inquire about it. More

Customer service sucks!!! The first new vehicle I bought had issues with stalling at 25mph when I pulled into traffic. It did this to me 7 times in the first 600 miles. I was t The first new vehicle I bought had issues with stalling at 25mph when I pulled into traffic. It did this to me 7 times in the first 600 miles. I was told it was something I was doing wrong because they couldn't make the vehicle do it. I decided to take a loss and picked a different vehicle since I didn't want to die pulling out into heavy traffic. This took 3 trips and numerous hours with different sales people and managers to get me a different vehicle. Once I decided on one, it was supposedly a demo with only 2000 miles. Although it didn't have floor mats, a spare tire inflator, and the manual and second key fob was MIA, it was sold to me as new. It has been nearly 3 months since the purchase and I still don't have that second key. They ordered it, but didn't check to see if it fit. After 2 more trips to the parts department, I still don't have a key. My one year free radio service is expiring after only 3 months and they gave me crappy plastic dealership floor mats for a vehicle that I paid over $20000 for instead of putting actual jeep mats in it. They make you deal with so many different people for one thing that they don't know if they are coming or going. They are extremely unprofessional and rush you to pick and buy, but then leave you sitting for hours while they fix up the paperwork. I like my new vehicle now, but I will definitely never purchase from this dealership in the future. They never follow up on issues. And just to be clear...that first vehicle that had the stalling issues...was placed back on the lot the next day for resale without being fixed. More