Columbia Chrysler Dodge Jeep Ram Fiat

Parts and Service Department. Complaint Express lane Oil and filter change. I got to your service department at 6:45 am on 12/29/2023. In the express lane to get an oil and Complaint Express lane Oil and filter change. I got to your service department at 6:45 am on 12/29/2023. In the express lane to get an oil and filter change. Was asked if I have an appt. Was told no. Then was told I would have be work to get an oil and filter changed since I had no appt. I was told by a black service technician, that this had changed a month ago. Nowhere on your website for the express lane does it indicate by appointments only Nor do you have a sign at the building appts only. This is a very poor way to do business. I'm appalled and disgusted at the service at this location, I wasted my time, gas, and energy to find this out. More

Rodney Bailey is the worst person in the world to be a service manager. Yells at customers for the incompetence of his own employees and tries to make you pay for services that they did not provide. This service manager. Yells at customers for the incompetence of his own employees and tries to make you pay for services that they did not provide. This location honestly should be shut down and new staff hired. Rodney Bailey Actually had the audacity to yell at me, the paying customer who was lied to by his employees about services completed and the time frame of how long the work would take. DO NOT GO TO THIS LOCATION!!! More

My car was missing and service department find ny car and send to meato my door , so nice and excellent service and send to meato my door , so nice and excellent service More

wish i could leave negative stars. ...found truck online...i live almost an hour from dealership so i emailed offer for truck...offer accepted...drive to dealership..test drove and agre ...found truck online...i live almost an hour from dealership so i emailed offer for truck...offer accepted...drive to dealership..test drove and agreed to buy truck...time to sign paperwork and salesman says he can't sell me truck for agreed price and tried to jack me for another $3800.00...classic bait and switch scam...Stay away from these scammers!!! More

Bradley Denton his always provided top customer service. I not only purchased a car from him but I have referred people to him and they were extremely happy with the service he provided. I not only purchased a car from him but I have referred people to him and they were extremely happy with the service he provided. More

They had the car I was looking for and they were . very professional. I was very pleased. very professional. I was very pleased. More

By far the worst dealership experience I’ve ever had… Silvio Carvajal was professional, not pushy, a great salesman. However, the finance department was the very opposite. Extremely pushy, shady, had… Silvio Carvajal was professional, not pushy, a great salesman. However, the finance department was the very opposite. Extremely pushy, shady, and generally what I have come to expect from car dealerships. Shane, who we never saw, and Ryan Lesko, with his ethical standards nameplate, were anything but ethical. We were charged for a PermaPlate “accessory” that we had declined. Long story, but many hours and many details later, our options were… 1. Take a check for the PermaPlate charge (minus interest of course) 2. Leave the charge on but take a lower interest rate I learned several things shopping here. First of all, I definitely will not go back, ever. I would not recommend this place to anyone else either. Secondly, I will never finance through a dealership again! If you plan to finance here, I strongly recommend talking to a bank first. You’ll be surprised at the interest rate difference. I’ve never left a dealership feeling like I got a really great deal. I left this one feeling like I’d been repeatedly lied to and ultimately ripped off. More

I have been in the Auto business for 30 years moved to Tn. last year and I have to say this is the worst Service department I have ever dealt with they don't communicate with you when you call to get some Tn. last year and I have to say this is the worst Service department I have ever dealt with they don't communicate with you when you call to get some answers they act like you are a bother. I had a 7am appointment and called at noon time only to get an answer that they only have a few techs that can repair off brands. The problem was the AC was not blowing this does not take 4 hours to diagnose it is clear that the car was not even looked at yet. I will and can take my business some where else. I bought the car at the dealership last year. But it is clear they don't care about the customer. More

Tanner was awesome. He was a great help in picking out our new Jeep. If you want a Jeep, go see Tanner @ Columbia Chrysler Dodge Jeep Ram. He was a great help in picking out our new Jeep. If you want a Jeep, go see Tanner @ Columbia Chrysler Dodge Jeep Ram. More