Columbia Chrysler Dodge Jeep Ram Fiat

One of the most beautiful experiences we have had with a dealer! Complete confidence in the work performed! We pass over 3 other dealers and travel over an hour away to visit this Jeep dealership. dealer! Complete confidence in the work performed! We pass over 3 other dealers and travel over an hour away to visit this Jeep dealership. More

Josh was a great salesman. Very kind, considerate, respectful, knowledgeable. I would recommend him. He helped me since it was a late sale, with everything from start to finish. respectful, knowledgeable. I would recommend him. He helped me since it was a late sale, with everything from start to finish. More

Recently bought and worked with sales manager Corey James and finance guy Ryan. We called Corey on Friday about a vehicle we were in (2021 Jeep Rubicon) He was able to anwser any and all questions about and finance guy Ryan. We called Corey on Friday about a vehicle we were in (2021 Jeep Rubicon) He was able to anwser any and all questions about listing price we saw on the internet, confirm any fees associated with the purchase, details of the Jeep, ext. We made an appointment to test drive the Jeep on Saturday & make a deal. We drove an hour and half to purchase the Jeep. Corey agreed he would keep us informed on our drive if someone else started a deal for that particular Jeep before we got there so our time wasn't wasted. It was a very seamless, honest and straight forward deal. We left happy with our trade allowance and final price of our new Jeep. Corey was a very happy, positive person which made our afternoon enjoyable. When we finalized our loan with Ryan he was quick, explained the numbers again, and over all just a great experience. No complaints!! I'd buy from here again in a heartbeat and recommend them to others. More

I bought a used car here a month ago and they said it had gone through the inspection process but when I took it to the Nissan dealership in Franklin the next day, they said that the coolant was almost empty gone through the inspection process but when I took it to the Nissan dealership in Franklin the next day, they said that the coolant was almost empty and the oil had not been changed. They registered the tags in the wrong county and when I went in to pick up the tags and pointed out that it was the wrong county I was told "You registered in the wrong county. " but they did the paperwork. I had to pay the wheel tax in the correct county on top of what I had already paid. I also specifically asked about emissions in my county and they said it wouldn't need to be done. No apology for the extra money I had to spend or the time wasted. More

Put a deposit down on a vehicle and was approved for their financing and they still sold the vehicle to someone else. Just terrible integrity and Scammers all over the place at this dealership. Bill "t their financing and they still sold the vehicle to someone else. Just terrible integrity and Scammers all over the place at this dealership. Bill "the manager" is a tool bag More

Do not believe what they claim as there internet price. They advertised an "internet price" of $43690. When I called, the "sale price" was $47979, $4226 more than represented. It was a waste of my time an They advertised an "internet price" of $43690. When I called, the "sale price" was $47979, $4226 more than represented. It was a waste of my time and an indicator of how the treat their customers. More

If you are considering purchasing a new Jeep from this dealership, I highly recommend you consider another Chrysler Jeep dealer in the area that is more focused on the customer and making sure they are sa dealership, I highly recommend you consider another Chrysler Jeep dealer in the area that is more focused on the customer and making sure they are satisfied with their purchase.  I had a bad buying experience after purchasing the 4th vehicle from this dealership over the past several years.  The staff did not understand the safety requirements of flat towing the Jeep Grand Cherokee product; they did not look in the owner's manual to find that an additional wiring harness was required for flat towing.  I brought the Jeep Grand Cherokee home, found the information on the owner's manual they gave me after the purchase, and found National Highway Transportation Safety Administration (NHSTA) complaints on safety issues with the Grand Cherokee when flat towing, I brought the vehicle back in less than 8 business hours with 15 miles driven and asked them to let me exchange and pay for a more expensive Jeep Wrangler.  Other Chrysler dealers have this benefit (less than 3 days or 100 miles).  They refused to work with me and ended up having to take a significant hit as they considered the Grand Cherokee a used vehicle solely based on their comment "paperwork on the first vehicle had already been processed and finalized".  They could have cancelled the deal and put the car back in dealer stock as a new vehicle.  I'm very disappointed and will never purchase another car from the dealership. More

I drove 7 1/2 hours to pick up my new Dodge Charger Hellcat Widebody and I'll I can say is the 15 hour round trip was well worth it! The customer service was top notch and the entire staff made the pro Hellcat Widebody and I'll I can say is the 15 hour round trip was well worth it! The customer service was top notch and the entire staff made the process seamless. I actually reached out to Columbia by accident as I reside in Indiana, however, when I spoke with Sales Consultant, Chance Greer, he was willing to go above and beyond the make the out of state sale as smooth as possible. I didn't have to drive down to get an appraisal of my trade in and they absolutely blew away the competition with what they offered on my trade. The deal was fantastic and they beat the previous deal I had set up with a local dealer that I spent several weeks negotiating. I would absolutely by from Columbia CDJRF again! Thanks to Chance Greer for making this happen. More

BUYER BEWARE!!!!!Cannot stress it enough. I will not BUYER BEWARE!!!!! Cannot stress it enough. I will not recommend or shop this lot again. Cannot stress enough, I will not recommend this dealershi BUYER BEWARE!!!!! Cannot stress it enough. I will not recommend or shop this lot again. Cannot stress enough, I will not recommend this dealership to anyone! 1. Was offered an "incentive" to sign up for a credit card, but ending up having to repay the "incentive" back If I would have known this I would not have signed up for it!! Anyways got the bill from credit company with that surprise. A bonus for a credit is different than charging a card to have an extra down payment, I was already placing a cash down payment, i didn't need the credit card, nor it to be charged. I have been arguing how I missed it and should have the paperwork that wasn't given to me. I asked several times to speak with a manager only to be denied. 2. Survey had questions that I honestly answered, I was contacted about it at a time that was very inconvenient, I stated so. My personal time during transaction was not deemed as important, it was more important for a sale than allowing me to be able to do the things I needed to do that day. 3. You must sign a hold agreement, so the dealership will hold the vehicle while you are purchasing, but it's not worth anything. I was told several times that even if I had the hold agreement the vehicle would be sold out from under me and the salesman working the transaction. More

Internet prices Price on internet is a scam first tuck i wanted was sold next the one i wanted they wanted 3,000 more than internet just wanted to get you in building Price on internet is a scam first tuck i wanted was sold next the one i wanted they wanted 3,000 more than internet just wanted to get you in building staff was friendly but dont look at prices on internet More