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Columbia Chrysler Dodge Jeep Ram Fiat
Columbia, TN
346 Reviews
We are proud to offer an amazing selection, incredible savings and low prices. We're located at 106 S. James Campbell Blvd, Highway 31 & S. James Campbell Blvd.
Our goal is to deliver excellent customer satisfaction to every customer. And we know that customers rank options and selection as important factors in customer satisfaction. That's why Columbia Chrysler Dodge Jeep Ram is committed to affordable, competitive pricing and regularly offer specials on all new and used Chrysler Jeep Dodge and Ram inventory and many makes and models.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 346 reviews
July 05, 2018
Great service, straight forward After struggling with carmax for over a month, trying to get a car shipped from Texas only for it to arrive I need of repair, we decided to look local After struggling with carmax for over a month, trying to get a car shipped from Texas only for it to arrive I need of repair, we decided to look local. After seeing a suitable car online at Chrysler dodge jeep ram of Columbia we called ahead. By the time we got there Spencer already had the car we wanted to look at out and ready, he was quick, straightforward, and extremely knowledgeable. After deciding on the car we were in a bit of a time crunch so we told him we were in a hurry, he was able to get us out the door in less than an hour and even gave me his personal phone number in case I had any questions, I had a question today and he replied immediately. They were all very professional, my experience was quick and easy. I would highly recommend this dealership as they will continue to have my business in the future. More
by Craiglemoine777
July 04, 2018
Disappointed I bought a car from dodge in 2011 and had a bad experience. I posted on social media asking about people’s favorite dealership and that I would not go I bought a car from dodge in 2011 and had a bad experience. I posted on social media asking about people’s favorite dealership and that I would not go back to dodge in Columbia. Spencer replied letting me know Columbia dodge had changed management and he would like the chance to change my opinion. He sent me his dealer rating site, emailed me information and we set up a meeting for next week. The next day he personally called me, we discussed my previous issues and he promised me that he would change my experience as a car consultant not a salesman. He then asked if we could meet sooner, the next day which also happened to be July 4th at 10:30am. I agreed to the new time and date and was looking forward to meeting him. July 4th I show up at Columbia Dodge at 10:30 and was told by multiple people that he was off. Imagine my frustration as I already had a bad feeling about purchasing from this dealership from a previous purchase. I was offered help from another sales person but was so disappointed and upset that I got stood up. So I left. Three hours later I get a Facebook message that stated he told them he would be there and he had to help family with yard work for the fourth. He had every chance to call/text/email me prior to our 10:30 appointment time to let me know he was going to be late. Just overall disappointed. More
by Disappointed
Employees Worked With
Spencer Bailes
July 03, 2018
Service review Excellent professional service department. Fair pricing and quality workmanship. Service writer kept me informed and helped expedite completion time. Excellent professional service department. Fair pricing and quality workmanship. Service writer kept me informed and helped expedite completion time. I would highly recommend this service department. More
by Dgdonley
Employees Worked With
Gerald
July 01, 2018
BEST buying experience ever! Brandon Snitzer was so efficient, pleasant & patient in the process of helping me find the right vehicle. This was by far the BEST buying experience I Brandon Snitzer was so efficient, pleasant & patient in the process of helping me find the right vehicle. This was by far the BEST buying experience I've ever had. I highly suggest to others to ask for Brandon Snitzer to help with your purchase. More
by PROUD NEW JEEP OWNER
Employees Worked With
Brandon Snitzer
June 30, 2018
Great service I got a good deal with some pressure but the big disappointment was paying $1,000.00 for perma plate, nitrogen in the tries, and locking lug nuts. I I got a good deal with some pressure but the big disappointment was paying $1,000.00 for perma plate, nitrogen in the tries, and locking lug nuts. I would have denired all of that package if I had been given the choice but understand you do that on all vehicles. I did not want that environmental package and would have saved the $1,000.00 cost. The rest of the deal was great. More
by compass
Employees Worked With
Brittany Sloan, Angela Usher
June 29, 2018
Recall and oil change The recall notice was taken care of quickly. Oil change was easily handled. Two hours from start to finished was the total time spent. Expected a l The recall notice was taken care of quickly. Oil change was easily handled. Two hours from start to finished was the total time spent. Expected a longer wait, but not so. Chris in the service lane does a good job making it all happen. More
by GG
Employees Worked With
Chris
June 28, 2018
Very pleasant experience Pleasant and easy purchase experience. Daniel, Denise, and Brittany made this car purchase a great experience. Excellent vehicle at best price. Deep Pleasant and easy purchase experience. Daniel, Denise, and Brittany made this car purchase a great experience. Excellent vehicle at best price. Deep inventory also had my exact vehicle since primary selection sold the day before. This dealership has it together and does it right. More
by bellevis
Employees Worked With
Brittany Sloan, Daniel Rhodes
June 23, 2018
Great experience This was my second purchase at this dealership. Everyone throughout my experience of buying my Jeep Cherokee was exceptional. From sales to finance This was my second purchase at this dealership. Everyone throughout my experience of buying my Jeep Cherokee was exceptional. From sales to finance and all in between, went out of their way to make sure I was taken care of and happy. Excellent dealership. More
by Kim
Employees Worked With
José and Daniel Fisher, Henry Loggins, Peter Block
June 22, 2018
Very Helpful Spencer Bailes is your guy. He put forth a ton of effort to keep my monthly car payment where it needed to be and checked in on me the next day. Look Spencer Bailes is your guy. He put forth a ton of effort to keep my monthly car payment where it needed to be and checked in on me the next day. Look for Spencer, he will take care of you. More
by phoenix
Employees Worked With
Spencer Bailes
June 22, 2018
My Salesman Dealing with Corey was a pleasure. He spent the time to work with us and was friendly and helpful. He acted in a professional manner to make his sale. Dealing with Corey was a pleasure. He spent the time to work with us and was friendly and helpful. He acted in a professional manner to make his sale. More
by Charlotte
Employees Worked With
