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Columbia Acura Inc - Service Center

Cincinnati, OH

4.5
1,560 Reviews

1,560 Reviews of Columbia Acura Inc - Service Center

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January 18, 2025

Was in And out less time than originally quoted, and the service person was very pleasant to deal with More

by moose4595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt
January 17, 2025

They were very accommodating, quick to schedule, attentive to my concerns, and addressed all of my concerns. They are awsome! More

by JMMATTHEWS1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
January 16, 2025

Not great from communication to overall expiernece. LOTS of little issues that add up period. More

by kscavo143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service only
January 16, 2025

My first visit for service. Employee that met me at the garage door, (immediately upon my arrival), was very welcoming and friendly. Service advisor was also friendly and helpfu More

by jimbertram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Checking in and getting the loaner for the day was easy. I was called mid day and was able to pick my car back up. Work was done well. The service staff was professional and nice as they always are. More

by atb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
January 16, 2025

Love the Hyundai dealership very responsive and helpful looking forward to next visit thank you More

by mikeslevin53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Shay, Joe Ziegler
January 16, 2025

Columbia Acura is a terrific dealership. They do exceptional work and communicate very well. I could not ask for anything more from them More

by BARRYMSNYDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Jamey continues to be a professional and trusted advisor for the issues related to any of the issues on my Acura RDX. Jamey does and excellent job in communicating and coordinating the necessary outcome. More

by JoeF42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
January 13, 2025

The service rep was excellent. Quick and easy service from scheduling to completion of the service. More

by ANUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

My experience couldn't have been better. Everyone was very pleasant and professional. I will be back for regular service. More

by WRLIPPERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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