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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,668 Reviews

1,668 Reviews of Columbia Acura Inc - Service Center

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March 18, 2025

I was actually very pleased with the service department. The scheduling of the appointment through text was weird as I called the dealership and was transferred to a messaging system that did not have a cho More

by MUELLER297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2025

Service Advisors are friendly and keep you informed of the process. Provide you with upcoming service reminders More

by rschutterjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
March 16, 2025

The service was excellent. Staff explained the problem, the part ordered and replaced within a few days. My emailed address correct in minutes Wow! More

by loisjw1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

I was confused about my scheduling ate, but Mr. Jeremy educated me with comfort and heart of teacher. We were able to render service I needed to keep me and my family safe. I received my follow up More

by SHASCIEA.LARKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
the service people at drive in glass door were very kind greeters.
March 15, 2025

The very best experience I have ever had at a dealer service appointment. THANK YOU CHUCK! Also really appreciated the polite driver who helped me drop something off at my next appt. I did not get a cha More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
March 15, 2025

Friendly people from beginning to end. Service was quick with excellent results. Would definitely recommend! More

by frogcarrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
March 15, 2025

I have a 2012 veloster. It has always been serviced at Columbia because they are reliable. More

by northernheidi61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 15, 2025

Replaced a punctured radiator in one day while we were visiting from out of town. More

by MU22SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Finch
March 14, 2025

Everything was great. The people are very nice and efficient. The loaner car worked out great. More

by francis.hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

I really appreciate the teams effort to fix my leaky roof. They did a great job More

by TRIDENT326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan in service
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