Columbia Acura Inc - Service Center

Great service. Communication was on point with my point of contact at the dealership. Thanks Communication was on point with my point of contact at the dealership. Thanks More

Bobby keeps registering my email address for his car services in Chicago. Bobby is lying about his email address. Please stop emailing me. services in Chicago. Bobby is lying about his email address. Please stop emailing me. More

I always receive excellent service at Columbia. Everyone was professional and polite, keeping me informed on the progress of my service. Everyone was professional and polite, keeping me informed on the progress of my service. More

Columbia has fast friendly service that we have confidence in. The waiting is nice with drinks and snacks. confidence in. The waiting is nice with drinks and snacks. More

I cannot say enough positive things about this dealership! They listen, respond, and are kind, respectful, and courteous. If they don't have an answer for a question, they find someone who does. dealership! They listen, respond, and are kind, respectful, and courteous. If they don't have an answer for a question, they find someone who does. More

They were timely, friendly, and assisted me with a review of the job they did me in December, 2025. of the job they did me in December, 2025. More

Waited 6 weeks to get my car back. Had a broken windshield when I picked it up. Had a broken windshield when I picked it up. More

Every thing was so bad I got rid of the car never to return to the dealership or ever buy a car from them return to the dealership or ever buy a car from them More

They are very helpful. They gave us updated information on our vehicle. Wasn't too long of a wait. They gave us updated information on our vehicle. Wasn't too long of a wait. More

The staff is nice, but I have spent more than 8 hours over three different services trying to get my NFC card to work, and it does not work. Counting my drive time (20 minutes each way, it's more than 10 over three different services trying to get my NFC card to work, and it does not work. Counting my drive time (20 minutes each way, it's more than 10 hours of my time to not have a resolution). In this time, the crew ended up leaving a tool in the car, items from my center console strewn about the front seats, and my steering wheel was damaged which now needs repair and a fourth trip to service going back to just a single ask for a card to be programmed which could only be programmed by the dealership. More