Back

Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,661 Reviews

1,661 Reviews of Columbia Acura Inc - Service Center

Sort by
March 20, 2025

The service was quick and professional. Thank you for respecting my time throughout the process More

by marck.evale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck @ service
March 20, 2025

Service department is 2nd to none. All items that needed taken care of were done properly and they were very mindful of my time. More

by RYAN MCCURLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
March 20, 2025

Easy to schedule, Jamey is very knowledgeable and takes care of the customer, and great service all around More

by teplanitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
March 18, 2025

I was actually very pleased with the service department. The scheduling of the appointment through text was weird as I called the dealership and was transferred to a messaging system that did not have a cho More

by MUELLER297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2025

Service Advisors are friendly and keep you informed of the process. Provide you with upcoming service reminders More

by rschutterjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
March 16, 2025

The service was excellent. Staff explained the problem, the part ordered and replaced within a few days. My emailed address correct in minutes Wow! More

by loisjw1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

I was confused about my scheduling ate, but Mr. Jeremy educated me with comfort and heart of teacher. We were able to render service I needed to keep me and my family safe. I received my follow up More

by SHASCIEA.LARKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
the service people at drive in glass door were very kind greeters.
March 15, 2025

The very best experience I have ever had at a dealer service appointment. THANK YOU CHUCK! Also really appreciated the polite driver who helped me drop something off at my next appt. I did not get a cha More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
March 15, 2025

Friendly people from beginning to end. Service was quick with excellent results. Would definitely recommend! More

by frogcarrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
March 15, 2025

I have a 2012 veloster. It has always been serviced at Columbia because they are reliable. More

by northernheidi61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
...
6
...