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Columbia Acura Inc - Service Center

Cincinnati, OH

4.5
1,560 Reviews

1,560 Reviews of Columbia Acura Inc - Service Center

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January 30, 2025

Everyone at Columbia, Acura Was pleasant to work with and very accommodating the staff from sales to parts and service all new there materials well thanks again for taking care of our vehicle More

by brannond2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey and Greg
January 30, 2025

Great service and clear communication. The wait was not long for car to be serviced. Welcoming environment. More

by SCOTTIESIBERT419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

I’ve had my vehicle serviced at Columbia Acura purchasing it new and I’d have to say each time has been a great experience. They’re exceptional in regards to timely and professional service. More

by CCLIERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

The service that Accura has consistently provided to me had been nothing short of amazing. More

by CASEROLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

They were very thorough and professional in all dealings with them. Would recommend them highly! More

by MAXMAN72001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Always courteous and prompt. The service department workers are always friendly and always explain everything regarding the necessary repairs or service More

by jstark4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
January 27, 2025

For my last 2 service appointments, it has taken several days to talk to a live person before setting up apt. When I mentioned it , service rep didn’t seem to care, no car wash after the $550 service like More

by KEITHJDOUGLAS74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Working with Jamey and the service department is always a great experience. I always receive clear communication of repairs needed, cost and the time needed for repairs. More

by SNELLJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey - service department
January 26, 2025

Car will not run, due to lens on headlight cracked. UN HEARD OFF. 3rd Honda/ Acura purchased new. Maybe the last. Service should have checked the fuse as I said, but insisted I get a whole new ligh More

by GCMAN1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen
January 25, 2025

Received the car back with multiple small dents. No other explanation of how this occurred. More

by RANDALL.REILMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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