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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,657 Reviews

1,657 Reviews of Columbia Acura Inc - Service Center

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March 22, 2025

We identified the problem, contacted the the dealership they scheduled us in and then we had to make the appointment earlier and they took us in and took care of the problem right away More

by DOKUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A Service Dept
March 22, 2025

Prompt services and simple processes when the car was checked in. No waiting is a plus. More

by junhaur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Fast and clear. Need to order a part for a recall and waiting to be contacted for scheduling a second service. Appreciate the free car cleaning. More

by MAMSUBEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

I recently had my car repainted at Columbia Hyundai due to a manufacturer defect, and I couldn't be more pleased with the results. The team was incredibly professional, ensuring every detail was perfect. T More

by SHANNON.SPLAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brindle Owens
March 21, 2025

I bought my first Hyundai here last fall and have been surprisingly delighted and took it in to have its first complimentary service. I arrived outside the garage door, it was up in seconds, amazed at the More

by mdsjbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance staff
March 20, 2025

Best Parts, Service and Sales departments I have ever dealt with. Everyone was so helpful. More

by JERRY.FIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

The service was quick and professional. Thank you for respecting my time throughout the process More

by marck.evale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck @ service
March 20, 2025

Service department is 2nd to none. All items that needed taken care of were done properly and they were very mindful of my time. More

by RYAN MCCURLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
March 20, 2025

Easy to schedule, Jamey is very knowledgeable and takes care of the customer, and great service all around More

by teplanitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
March 18, 2025

I was actually very pleased with the service department. The scheduling of the appointment through text was weird as I called the dealership and was transferred to a messaging system that did not have a cho More

by MUELLER297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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