Columbia Acura Inc - Service Center

Great service at a fair price, all personell involved in the transaction were very professional. the transaction were very professional. More

The staff went above and beyond to provide excellent service with check-ins along the way. service with check-ins along the way. More

Used the body shop repair for my Hyundai Elantra. Smooth transaction between Columbia and Travelers Insurance to take care of the bill completely and in an expedient manner. Great experience! Hopefu Smooth transaction between Columbia and Travelers Insurance to take care of the bill completely and in an expedient manner. Great experience! Hopefully not to be repeated anytime soon! More

This is the second time I have had to bring my new car (Hyundai Sonata) in to the service center. Although the service was fine, I had to wait for almost 2 hours to have my car serviced. This was espe (Hyundai Sonata) in to the service center. Although the service was fine, I had to wait for almost 2 hours to have my car serviced. This was especially annoying since I had an 8:30 AM appointment for an oil change & tire rotation. I do not understand why the service department is so backed up. Especially since one must make an appointment for service. Why is one expected to wait for almost 2 hours for an oil change & tire rotation? The previous time I brought my car in I had the same 2 hour wait. I don't understand why this seems to be my experience so far, but it does give me pause that I purchased my car from this dealership last January (2024) and have had the same extensive wait for service both times. Not acceptable. The admissions individual was absolutely not responsible for the wait but was subject to the same issues I faced! Very disappointing! More

Car had 1 pm appointment for oil change. No wait for assistance when I arrived. I waited in nice/clean waiting room for my car. It was done 45 minutes later. Pleasant female Service Per No wait for assistance when I arrived. I waited in nice/clean waiting room for my car. It was done 45 minutes later. Pleasant female Service Person who helped me. More

Got a notice from Hyundai that the seatbelt warranty was extended to 100,000 miles on my 2020 palisade. My belt occasionally lays in the door jam . They charged me $214 to tell me it wasn’t covered but I c extended to 100,000 miles on my 2020 palisade. My belt occasionally lays in the door jam . They charged me $214 to tell me it wasn’t covered but I could pay something over $1,000 to fix. When I complained to service manager he said that his techs time was more importantly than mine. I will never buy a car from you guys again and will tell everyone I know how I got taken. More

Many thanks to the entire team for a pleasant experience and their great work. It's always a pleasure to wait for my vehicle at the shop while I do work and enjoy fresh coffee. Appreciate the customer servi and their great work. It's always a pleasure to wait for my vehicle at the shop while I do work and enjoy fresh coffee. Appreciate the customer service and hospitality! More

Great customer service as always. However,, would like some comfortable chairs for waiting senior citizens 😃 However,, would like some comfortable chairs for waiting senior citizens 😃 More

I had an appointment for an oil change and tire rotation. There was extra service/inspection, which was fine but the total time I was there was two hours and I did not get an update as to what the delay was. There was extra service/inspection, which was fine but the total time I was there was two hours and I did not get an update as to what the delay was. More

Chuck was a huge help in navigating the services needed on our vehicle. He offered suggestions and assisted with getting my additional asks reviewed. on our vehicle. He offered suggestions and assisted with getting my additional asks reviewed. More