Columbia Acura Inc - Service Center

Good service. Austin was very nice and helpful. The only negatives are cost and length of waiting time but understandable. Austin was very nice and helpful. The only negatives are cost and length of waiting time but understandable. More

The work was completed in a timely matter and service was professional and efficient. Thanks you! professional and efficient. Thanks you! More

Jamie does an excellent job of taking care of customer needs. Waiting area clean and quiet. Parking area very congested. needs. Waiting area clean and quiet. Parking area very congested. More

The staff was very friendly. I was able to get in and out of the center pretty quickly. I was able to get in and out of the center pretty quickly. More

This was the best experience I have ever had at any service department with a new automobile. Everything went well even better than I thought it would. Austin was outstanding as far as a service Direct service department with a new automobile. Everything went well even better than I thought it would. Austin was outstanding as far as a service Director for our car. I would highly recommend this dealership based on my experience in the service department alone. I’m done More

Taken care of and everything was explained to me and the service was done in a timely manner service was done in a timely manner More

You can always depend upon and receive excellent service at Columbia Acura. Staff are always very helpful and friendly as well! at Columbia Acura. Staff are always very helpful and friendly as well! More

All great. Service team excellent. Good communication. Easy drop off and pick up. Will use again. Service team excellent. Good communication. Easy drop off and pick up. Will use again. More

When I scheduled the recall appointment. I was told 90 minutes. It took 3 1/2 hours. Groups of people who came after me, left before me. I was told 90 minutes. It took 3 1/2 hours. Groups of people who came after me, left before me. More

Thank you. Alan was polite and kind. And did not try to upsell me like the person did the last time I was in. I hesitated in coming back for service but am g Alan was polite and kind. And did not try to upsell me like the person did the last time I was in. I hesitated in coming back for service but am glad I did. Much appreciated. More