Columbia Acura Inc - Service Center

Went in for an oil change, tire rotation, car wash. Waited close to 1-1/2 hours & I had an appointment. When I was told I was ready to go, I noticed the car hadn’t been washed but I thought it was no b Waited close to 1-1/2 hours & I had an appointment. When I was told I was ready to go, I noticed the car hadn’t been washed but I thought it was no big deal. Then I looked at my receipt & they didn’t rotate the tires like I requested! As expensive as it was I thought it was in the total. The advisor said they would bring it back & do it but I didn’t have another 1-1/2 hours to sit there. Now I’ve got to make an appointment (elsewhere) & sit again! Will not return to this service department More

I brought my 4th Acura purchased over the years at Columbia in for service, and they continue to live up to my high expectations. Columbia in for service, and they continue to live up to my high expectations. More

I had a very good experience at Columbia Acura Service. They were quick, kind and professional. My thanks to the whole team for the great service. They were quick, kind and professional. My thanks to the whole team for the great service. More

Very good service ,nice people to work with, service done well. Thanks thanks thank thanks well. Thanks thanks thank thanks More

I was told I might need an engine which could take up to 2 months. But even though I was under warranty, I could not get a loaner and they would not provide a rental!! I bought the car new and had it 4 an 2 months. But even though I was under warranty, I could not get a loaner and they would not provide a rental!! I bought the car new and had it 4 and 1/2 years. I have less than 32,000 miles on it. The gentleman at the dealership told me that they already had 10 Tuscans sitting behind the building waiting on engines. Clearly it is a Hyundai issue. It is rediculous that they don’t provide a rental since it is a Hyundai issue!! I will never buy another Hyundai!!! More

Brindle was incredibly friendly and professional. My oil change and service was prompt and I appreciate the care that the team took for me. My oil change and service was prompt and I appreciate the care that the team took for me. More

Service writer was very professional. She gave an accurate quote and the work was done sooner than expected. She gave an accurate quote and the work was done sooner than expected. More

My service person, Carmella was pleasant and helpful and kept me updated on my car. kept me updated on my car. More

All was fine, as usual. Everyone pleasant and helpful. What more can I say? Why do I need to use 15 words??? Everyone pleasant and helpful. What more can I say? Why do I need to use 15 words??? More

Very good with their customer experience! Was very pleased with the way I was treated. Was very pleased with the way I was treated. More