Columbia Acura Inc - Service Center

Staff was very good. No issues. Work was done on time and as described. Good job. No issues. Work was done on time and as described. Good job. More

They do a good job, but I am confused by their having a sticker for when I should replace my oil that does not match the car’s oil change recommendations. So of course if you go in for an oil change and th sticker for when I should replace my oil that does not match the car’s oil change recommendations. So of course if you go in for an oil change and the car says it doesn’t need one you have to pay for it even though the car is under warranty. That is all very suspicious. Borderline a bait-and-switch. More

Met with Alex and he was very thorough and took photos and was submitting for warranty. and was submitting for warranty. More

Great service. Love the friendly and knowledgeable staff. Waiting area is smallish, but very nice Love the friendly and knowledgeable staff. Waiting area is smallish, but very nice More

Friendly, clean and comfortable. I was told an hour and my car was done in 30. It was peaceful in the waiting area and I was able to get a lot of work done while I waited. I was told an hour and my car was done in 30. It was peaceful in the waiting area and I was able to get a lot of work done while I waited. More

Took my car in for service - everything was completed quickly and smoothly. Excellent, friendly service experience. quickly and smoothly. Excellent, friendly service experience. More

Service department is always very friendly and great to deal with. Quickly took care of my car and got me out the door in the time they estimated. deal with. Quickly took care of my car and got me out the door in the time they estimated. More

The check in and payment window staff were excellent. They were helpful, courteous and efficient. I did not especially like finding out only every other service appointment was covered under the new vehi They were helpful, courteous and efficient. I did not especially like finding out only every other service appointment was covered under the new vehicle purchase plan. I don't remember being told that when I bought the car?? Maybe it was in the fine print I didn't read. Regardless, the service staff were great and had us in and out in less than 45 minutes. More

I absolutely dread buying a new car which is why I have been driving my 2011 car until now. I have told multiple people how pleasant the experience was especially since I had been dreading it. I would high been driving my 2011 car until now. I have told multiple people how pleasant the experience was especially since I had been dreading it. I would highly recommend the dealership and the salesperson! More

Carmella was very communicative and repairs were covered by warranty and I got a nice loaner vehicle for the duration. by warranty and I got a nice loaner vehicle for the duration. More