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Columbia Acura Inc - Service Center

Cincinnati, OH

4.5
1,556 Reviews

1,556 Reviews of Columbia Acura Inc - Service Center

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February 12, 2025

Everything was great. Prompt service. Whole staff was great washed my car and charged it. More

by DBACHMANN1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

The dealership and experience was great. Prompt knowledgeable service. Definitely would recommend to all family and friends. More

by JKOROSCHETZ79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg and Jamie
February 12, 2025

Jamey Moore outstanding at customer service. Always smiling, professional, knowledgeable and fair. Always exceeds expectations. More

by janetlpipes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
February 11, 2025

My dealership service department experience was fast, friendly, and attentive. I had several questions, and they took the time to address each one. They even went on a test drive with me! More

by robert.billhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Great service with friendly staff. The waiting room was clean and lots of good food. I really appreciated the car wash. More

by wenk.6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

I always have a good experience having my car serviced. Zachary and the team do a great job. He always provides me with a full explanation of what to expect, before, during and after service and always pro More

by seanzbarton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Muse, Alex
February 09, 2025

Great service. Friendly staff. They always go over and above to make sure that I’m comfortable when I wait. More

by lanie.wess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

They take great care to answer your questions and did a thorough job making sure that my car was serviced properly. More

by bethchavies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Chuck in the Service Department was awesome and was a tremendous help with all questions. More

by Bri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
February 08, 2025

Great Service. They advised me accurately and fairly. Very happy with the free maintenance and extended warranty. More

by BGGREGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.