Columbia Acura Inc - Service Center

They were very knowledgeable and helped me understand the process. I was appreciative of their attention to detail. process. I was appreciative of their attention to detail. More

Poor customer service, charging high rates for work with little done and zero follow up on issues. They've chosen to take zero accountability for manufacturer defects that have not been already recalled or little done and zero follow up on issues. They've chosen to take zero accountability for manufacturer defects that have not been already recalled or are perceived to be outside the warranty period and/or could be fixed if you were the original owner. The only option I've been left with is to follow up with corporate on my own, which if could customer service existed at this dealer could have been initiated from the dealer. More

I had a fantastic experience! The staff was friendly, knowledgeable, and never pushy. They made the entire process smooth and stress-free. I found exactly what I was looking for a The staff was friendly, knowledgeable, and never pushy. They made the entire process smooth and stress-free. I found exactly what I was looking for and felt confident in my purchase. Highly recommend! More

Great service, had front left axel leaking oil that was found during oil change, ordered the part and got me in the following Tuesday early, Worked with Chuck. Job was done in an hour not bad. Work well do found during oil change, ordered the part and got me in the following Tuesday early, Worked with Chuck. Job was done in an hour not bad. Work well done. More

Customer service is excellent. I feel confident in the staff and technicians. I was served promptly and in a nice comfortable setting. I feel confident in the staff and technicians. I was served promptly and in a nice comfortable setting. More

It was easy to get in and have the service done that I needed. Everyone was very helpful. needed. Everyone was very helpful. More

I love the dealership for its exceptional service. Columbia Acura makes owning an Acura the best experience! Columbia Acura makes owning an Acura the best experience! More

Great service department, very courteous and very efficient. I wish I was in the market for a new car, because this is where I would go ! efficient. I wish I was in the market for a new car, because this is where I would go ! More

Very friendly staff helpful knowledgeable kind great customer service love ever have a problem getting an appointment really like servicing my car here customer service love ever have a problem getting an appointment really like servicing my car here More

The quality of the personnel and the quality of their work are unmatched, from the time you enter the bay, check in and service completed. work are unmatched, from the time you enter the bay, check in and service completed. More