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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,657 Reviews

1,657 Reviews of Columbia Acura Inc - Service Center

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March 29, 2025

Everyone I came in contact with during my visit was exceptional. They were very helpful with concerns that I had More

by ASHANKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Chuck
March 28, 2025

All of the employees were super friendly. Service was provided timely and perfectly. Would for sure recommend! More

by frogcarrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
March 28, 2025

Service was great. Did not like VRU. Car was towed. Wanted to speak to human. More

by lmcconaghy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Muse
March 28, 2025

Glad I was able to get my issue resolved. Kevin took good care of me. More

by Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin (I was there for service).
March 28, 2025

Always great service. The service department is first class, Especially Jamey. It’s nice to always have the car washed in and out More

by ralph.goode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
March 27, 2025

Everyone was great to work with---they had given me a quoted time and it wasn't that long--which made it even better! Jon explained everything about the service. More

by eneal5873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Courteous and professional people at the counter, it was a pleasure interacting with Chuck. The routine oil change and tire rotation was compensated very quickly, and the car was washed as well. More

by ragulviknesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck
March 27, 2025

Had appointment for oil change & tire rotation. Staff were all friendly, personable, & seemed happy with their jobs. Waited for car. Work was done promptly + my Tucson was washed & vacuumed. Gr More

by KATHY.JO.CRAWFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hyundai Service Dept. staff
March 26, 2025

Can always depend upon receiving excellent service at Columbia Acura! The staff delivers what it promises. More

by lhpunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

The staff was very professional and very courteous. It has been this way every time we have needed service. More

by HDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in service