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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,653 Reviews

1,653 Reviews of Columbia Acura Inc - Service Center

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April 01, 2025

Extremely professional, first class dealership. I have been buying all of my cars from Columbia for over 30 years. More

by jimtipton2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Miller
March 31, 2025

We have five Acura vehicles in the family, from the TL and Integra to the MDXs. We continue to buy and recommend Acura because of how the service cares and takes care of us there. It's the personal treatm More

by RD.SATZGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Alex, Alan
March 30, 2025

Dropped off my car night before. The work on my car was done by 11am. Very quick and done well. More

by CCANTHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brindle Owens
March 30, 2025

Service team was friendly, welcoming and respectful. Cashier did not make any eye contact but used friendly words. More

by PWEISBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Alan the service advisor scheduled the work and when the work was completed I was notified in a timely manner. Columbia Acura is always professional and explains what was needed and the cost. More

by MSCREDS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan, Service Advisor
March 29, 2025

The service was fast and efficient. Covered all my needs in a timely manner. This is my go to service center. More

by DARRYLWINGATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Everyone I came in contact with during my visit was exceptional. They were very helpful with concerns that I had More

by ASHANKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Chuck
March 28, 2025

All of the employees were super friendly. Service was provided timely and perfectly. Would for sure recommend! More

by frogcarrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
March 28, 2025

Service was great. Did not like VRU. Car was towed. Wanted to speak to human. More

by lmcconaghy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Muse
March 28, 2025

Glad I was able to get my issue resolved. Kevin took good care of me. More

by Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin (I was there for service).