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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,454 Reviews

1,454 Reviews of Columbia Acura Inc - Service Center

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December 31, 2024

Acura's dealership and customer service has always been exceptional to its customers. Thankful for their support. More

by keith.waldron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
December 31, 2024

A great dealership from top to bottom. Jacob, Andy, Jamey and Allen just to name a few who have been there over the years. More

by PMBRUEMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Miller
December 30, 2024

I needed a service recall done to correct a serious problem on my new Hyundai. Columbia completed it the same day without an appointment. Thanks Columbia Service Department! More

by CONNERSMACHINERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Scheduler
December 29, 2024

Friendly and quick service from everyone who waited on me. The lobby and restrooms were very clean. More

by Nikki
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

Everyone is always so nice here. Just an easy, well communicated time- no service needs this time other than our oil change, but they always take such good care of us! More

by DANIELLE.DIEDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

I have been buying cars from Columbia for years and the service department is always top notch. I love that so many employees have been there for many years. More

by SH.HAUCK777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

I had tried to schedule my first routine maintenance at a more local Hyundai dealership, but they couldn't squeeze in my basic oil change for 2 whole weeks, and I was in immediate need of the oil change due More

by EARLYCUYLER8887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can't remember the guy's name! But he had white hair, glasses, and was very helpful.
December 28, 2024

I utilize this particular dealership for all my car maintenance needs. I have always received excellent service here and there are many long tenured employees that I recognize every time I'm there whi More

by volks03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
December 28, 2024

My 30min or so oil change took almost 2 hours, they ran out of oil and had to go somewhere and get some. Then as I was driving away, my low windshield fluid light came on and was marked as filled up. T More

by bradcrowthers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Excellent service! Always easy to schedule and always on time. Bought the lease and will continue to use this dealership. More

by csruebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.