Columbia Acura Inc - Service Center

They are so easy to deal with. They are friendly, efficient and always keep me informed. I love going there. They are friendly, efficient and always keep me informed. I love going there. More

They were professional, friendly, and efficient. It was easy to schedule a time that fit my schedule. Jamie explained the service and answered my questions. It was easy to schedule a time that fit my schedule. Jamie explained the service and answered my questions. More

The customer service was top notch. The staff is friendly, knowledgeable, and helpful. Jamie is the best. The staff is friendly, knowledgeable, and helpful. Jamie is the best. More

All good! The Service was courteous, thorough and timely. Sad they did not wash the car, but when they did in the past after a service, I was delighted! That The Service was courteous, thorough and timely. Sad they did not wash the car, but when they did in the past after a service, I was delighted! That must be a hit or miss kind of perk! More

Always do a great job. Jamey nailed it again this time! I appreciate him and the team! Jamey nailed it again this time! I appreciate him and the team! More

Prompt service for an oil change! Intake person was very friendly, respectful and concise. Did not have the opportunity to go over things with him after the service was completed. He Intake person was very friendly, respectful and concise. Did not have the opportunity to go over things with him after the service was completed. He was very busy checking in customers and I didn’t have time to wait. More

We went in with the diagnostic codes. Were originally told it would be covered by the 100,000 mile warranty. Then were called and told “oh no, it’s only covered by the 60,000 mile warrant Were originally told it would be covered by the 100,000 mile warranty. Then were called and told “oh no, it’s only covered by the 60,000 mile warranty.” My car had 61,900 miles. It’s our 6 or 7 Hyundai. Then they proceeded to charge us $185 for the “diagnostic” they did - which was unnecessary- since they were provided the code. Was considering my 7 or 8th new car purchase. It will no longer be a Hyundai. I’ve been loyal so several years - yet 1,900 over and the dealership doesn’t care. They then, after us arguing, rescinded the $185 unnecessary charge! More

Very courteous and quick service. The waiting area was comfortable. Excellent service at Columbia acura The waiting area was comfortable. Excellent service at Columbia acura More

They did my service quickly and on time based on the estimate they gave me. estimate they gave me. More

The service I received on my vehicle was great. Thorough and timely. However, it was very difficult to make an appointment. My husband and I left multiple messages and no one called us back. I fina Thorough and timely. However, it was very difficult to make an appointment. My husband and I left multiple messages and no one called us back. I finally called insisting to speak to a person rather than leave another VM. I was finally transferred to a person and able to schedule the appointment. More