Columbia Acura Inc - Service Center
Cincinnati, OH
1,454 Reviews of Columbia Acura Inc - Service Center
I needed a service recall done to correct a serious problem on my new Hyundai. Columbia completed it the same day without an appointment. Thanks Columbia Service Department! problem on my new Hyundai. Columbia completed it the same day without an appointment. Thanks Columbia Service Department! More
Friendly and quick service from everyone who waited on me. The lobby and restrooms were very clean. me. The lobby and restrooms were very clean. More
Everyone is always so nice here. Just an easy, well communicated time- no service needs this time other than our oil change, but they always take such good care of us! Just an easy, well communicated time- no service needs this time other than our oil change, but they always take such good care of us! More
I have been buying cars from Columbia for years and the service department is always top notch. I love that so many employees have been there for many years. service department is always top notch. I love that so many employees have been there for many years. More
I had tried to schedule my first routine maintenance at a more local Hyundai dealership, but they couldn't squeeze in my basic oil change for 2 whole weeks, and I was in immediate need of the oil change due more local Hyundai dealership, but they couldn't squeeze in my basic oil change for 2 whole weeks, and I was in immediate need of the oil change due to mileage. I called Columbia, where I had originally purchased my car, explained the urgency, and they told me to bring it in, same-day. Each person that I spoke with was very polite and helpful. It did take a little while for them to finish the service, but they were admittedly very busy, and I can't knock them for that. They even washed my car for me, and I wasn't expecting that kind of luxury treatment. They didn't have to do anything other than change my oil, but they went that little extra, and I really appreciate it. So far, I have had nothing but good things to say about Hyundai as a car manufacturer, or Colombia as one of their dealerships. Both the sales, and the service departments seem to reflect what I'd expect from a company when making such an important and expensive investment as buying a new car. Thank you Columbia Hyundai- you da real MVP. More
I utilize this particular dealership for all my car maintenance needs. I have always received excellent service here and there are many long tenured employees that I recognize every time I'm there whi maintenance needs. I have always received excellent service here and there are many long tenured employees that I recognize every time I'm there which gives me reassurance that my vehicle is in great hands More
My 30min or so oil change took almost 2 hours, they ran out of oil and had to go somewhere and get some. Then as I was driving away, my low windshield fluid light came on and was marked as filled up. T out of oil and had to go somewhere and get some. Then as I was driving away, my low windshield fluid light came on and was marked as filled up. This is my first ever using your service department as wells as and my first non ford vehicle ever. More
Excellent service! Always easy to schedule and always on time. Bought the lease and will continue to use this dealership. Always easy to schedule and always on time. Bought the lease and will continue to use this dealership. More