Columbia Acura Inc - Service Center

Always clean with courteous staff! Keeps customers informed as work is being done. Checking out made easy Keeps customers informed as work is being done. Checking out made easy More

Total incompetence! The text have no idea how to do even the most routine jobs, such as me measuring the tire depth. I’ve spent thousands of dollars at this dealership The text have no idea how to do even the most routine jobs, such as me measuring the tire depth. I’ve spent thousands of dollars at this dealership due to the errors in that back shop. More

could not get anyone to explain why I can't get a clear title car title car More

I was pleased with the service I received. The people I dealt with were very professional. The people I dealt with were very professional. More

Very disappointed Requested that a sticker not be placed on my windshield because I have a ceramic tint and requested that they not wash my car. Even though my service advisor plainly wrote in blue placed on my windshield because I have a ceramic tint and requested that they not wash my car. Even though my service advisor plainly wrote in blue marker across the order my requests--Well when I picked up my car...It HAD been WASHED and a another STICKER placed over the one they had put on previously. I received a were sorry...and one of the advisors tried to remove it. I asked them not to do that because they could damage the tint. Very Very disappointed. Let me be clear my advisor Carmella was nice, helpful and very professional. The manager and the other advisor nice as well. But I don't understand why the technicians don't read the TICKET. Does good customer service exist anymore? More

Service team was very efficient and polite. I always enjoy my visits. Highly recommend this location. I always enjoy my visits. Highly recommend this location. More

Good and prompt service. Everyone was very pleasant and explained everything very well. We waited less than 45 minutes. Everyone was very pleasant and explained everything very well. We waited less than 45 minutes. More

Very pleased with the service provided, communications, and timeliness of work. Delighted that they fixed the issues with my forward attention warning system. and timeliness of work. Delighted that they fixed the issues with my forward attention warning system. More

My first oil change on my new leased car was easy! Easy to schedule, and it was quicker than I expected! Easy to schedule, and it was quicker than I expected! More

Everyone was friendly and the service was exactly how long they expected it to take. long they expected it to take. More