Columbia Acura Inc - Service Center

Very friendly and great customer service. I was greeted with friendly faces as soon as I pulled in and up until I left. I was greeted with friendly faces as soon as I pulled in and up until I left. More

Arrived at the dealership without an appointment for a full synthetic oil & filter change like I always do. Usually I'm on my way home in 90 min. but this time it took a full 2 hours. I was also made ve full synthetic oil & filter change like I always do. Usually I'm on my way home in 90 min. but this time it took a full 2 hours. I was also made very much aware that the price had increased a whole 50% since my last visit February of this year. The service waiting area has been recently remodeled and is very nice. I advised my Genesis service advisor, who sold me my Genesis G80 Sport 6 years ago, that this is the best car I've ever owned. I could go elsewhere to have my car serviced but feel comfortable returning to the the same dealership where my car was purchased. Looking forward to the brand new Genesis facility when they relocate down the road in June, 2024.(DBL) More

Very friendly, efficient, beautiful new dealership. Service mrg. Steve, foreman Jason and Zack the best. Service mrg. Steve, foreman Jason and Zack the best. More

Always a great experience. Very organized and knowledgeable and simple and easy to work with. Very organized and knowledgeable and simple and easy to work with. More

The team at Columbia Acura has always been and remains top notch. I wouldn't buy or service my car anywhere else. top notch. I wouldn't buy or service my car anywhere else. More

i went in for oil change and tire rotation. To my knowledge the tires were not rotated. nothing was noted on my paperwork. To my knowledge the tires were not rotated. nothing was noted on my paperwork. More

Jamie and Tiffany in the service department are always great to deal with, communicate as promised. Highly recommend. great to deal with, communicate as promised. Highly recommend. More

Would never go anywhere else! Jamey takes such great care of me and my car. Jamey takes such great care of me and my car. More

Very thorough and timely and so very helpful. I really enjoy the folks at Columbia Acura. I really enjoy the folks at Columbia Acura. More

I did not stay in the waiting room for the oil change and had told the technician of that plan when I dropped my car off. He said my brakes may need to be cleaned for $125 for the front and $125 for the back had told the technician of that plan when I dropped my car off. He said my brakes may need to be cleaned for $125 for the front and $125 for the back. I asked if he could call me to see if it was necessary once everything was looked over. He said he could and verified my phone number. I did not receive a call about if the brakes needed to be cleaned, wasn’t told anything about the condition of the brakes or the tires since I did not stay on the premises nor did I receive a call when the car was finished and ready for pick up. When I asked about not receiving a call that the oil change was finished, he said I called out into the waiting room and shrugged his shoulders. More