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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,687 Reviews

1,687 Reviews of Columbia Acura Inc - Service Center

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September 20, 2023

They did me well. They told me it would take approx 2 hrs to fix. I informed them I had a sick wife at home and I was told they would try to speed it up. They were don More

by LIPPYCOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
September 20, 2023

The reason I Keep buying Acura's is because of Jamie who makes servicing the car less stressful. However, this time I had to get a new battery and I found out that Acura has been having issues with batterie More

by simon12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in service Department
September 20, 2023

Reliable, courteous, and efficient. It has always been consistent, clean. It is easily accessible and dependable. More

by T1CARRIGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
September 20, 2023

They got me in took care of issue, as well as all the basics added - out quickly with great communication and explanation of service. More

by tmeverhard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

I want to like it. No appointments for oil change. I called and confirmed not busy. Still took close to 2 hours for oil change, tire rotation and wash. Check out was lo More

by DAILEYCLINT
Recommend Dealer
No
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Towers
September 20, 2023

Jamey, Mary, and all the people in the service area were great! He managed to fit me in quickly after my battery died over a holiday weekend. They were able to do my scheduled maintenance and got everything More

by trayc513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Moore, Mary Carden
September 20, 2023

Great people that work there always helpful. Manage my car well and gave great feedback. More

by edka.k893
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

Friendly and efficient and kind of them to wash the car and let me know status More

by KENNETH.WOODRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

Excellent Personal and Professional Services as always to myself and to our Vehiclethat we purchased there!!! More

by RVP1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the Service Writer Team !!!
September 19, 2023

As always, the entire service department from Allen to Mary to the sweet secretary at the check-out are all extremely helpful, knowledgeable, and so kind! THANKS for making the service appointments and br More

by KATHERINE.C.ODONNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
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