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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,742 Reviews
Today: 9:00 AM - 8:00 PM Closed Now
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1,742 Reviews of Columbia Acura Inc - Service Center

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October 03, 2023

Keith took care of the service for my Genesis quickly and efficiently. The only trouble I had was the phone system in scheduling the appointment! Luckily I did it o line eventually. Thanks! Love my car! More

by marsha.linnemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and Fran are the stars of this place!!
October 03, 2023

Coluumbia s erviceiis fast and accurate. Use them. Slaes worked with me to try out a palsade while work was done, Car was ready when More

by Fenferris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

The people who work their were real nice and professional. The knew what they were doing and did it More

by CONNIE.WELLS1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

Friendly and polite. They were convenient and trustworthy. The waiting room was comfortable full of treats. More

by GREGSCHNEIDER24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

Visited for my first oil change. Very quick and comfortable waiting area. Thank you for a great experience More

by JLGIANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
October 01, 2023

Work done in timely manner. Checked car for problems besides immediate issue- fixed after checking with me. Cleaned car. All personnel were friendly, knowledgeable, and courteou More

by TEJOHNSON1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

The service team convinced me to buy my 3rd Acura. Other than scheduled maintenance though, I rarely see them! More

by TOMFRICKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

It's not the service center I have an issue with but with Huyndai itself. When I got my new car, they told me I need to change the oil every 7500 miles. They wouldn't even change my oil until my car was 12 More

by Dvgoerte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Austin did an excellent job, he promptly greeted me for my appointment, ensured that all services requested were preformed and completed on time. Austin also made sure to review the invoice with me, inclu More

by GAHTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
September 30, 2023

I have been owning Acuras for at least 25 years and this is without question the finest group of people I have ever dealt with. The service department is second to none and service representative. Jamie has More

by mlyon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
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