Columbia Acura Inc - Service Center

Zack and the other staff are excellent. They pay attention to me and really care to deliver quality service They pay attention to me and really care to deliver quality service More

I spent over $400 for service and they failed to wash/vacuum car Also charged me 60 for a filter and failed to mention the labor charge. wash/vacuum car Also charged me 60 for a filter and failed to mention the labor charge. More

Dealership was very professional . . service was not that complicated but still took approximately 2 hours. Also i think a 10.00 coupon is not worth much if the service costis . service was not that complicated but still took approximately 2 hours. Also i think a 10.00 coupon is not worth much if the service costis above 150.00 dollars: we are happy with the service we have received. this year so far in 9 months we have had major body work done 1700.00 worth and 2 service calls costing approximately. 900.00 dollars. we are both on a fixed income. Overall, my rating on a 10 point scale is 8.5 Thanks: Joe Augustine. we are still waiting for a mirror part ordered 4 months ago. More

Columbia Acura offers great customer service. It was easy and quick to schedule. Full information on service was shared and follow ups throughout the service period. It was easy and quick to schedule. Full information on service was shared and follow ups throughout the service period. More

Always very efficient and professional! I’ve never had an issue with Columbia Acura’s service department. I’ve never had an issue with Columbia Acura’s service department. More

Good experience this was only my 3rd service appointment but have been impressed. I do find the service pricing a little on the expensive side (especially oil change and tire rotation) but appreciate the se but have been impressed. I do find the service pricing a little on the expensive side (especially oil change and tire rotation) but appreciate the service and professionalism. More

Front desk are Very professional. Kept to the original amount of time needed for service. Kept to the original amount of time needed for service. More

Did what they said they would do. Took care of all issues that needed attention. Took care of all issues that needed attention. More

The constant attention to detail and going above and beyond is what sets them apart from other dealerships that simply achieve status quo. beyond is what sets them apart from other dealerships that simply achieve status quo. More

Great place, great people, great service. The service department goes out of their way to ensure you are satisfied The service department goes out of their way to ensure you are satisfied More