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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,509 Reviews

1,509 Reviews of Columbia Acura Inc - Service Center

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September 17, 2023

Sales person Allen Williams was very good nature and understand my requirement for my Accura RDX. Everything was good and no issue. More

by BNOTICEWALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Williams
September 15, 2023

The service took a little longer than expected, but everything else was good. I had no issues. More

by JSTROUSSE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH
September 15, 2023

Columbia Acura is the best! ! Their Service team is phenomenal and I look forward to seeing them every 7500 miles or so! More

by RYANKUHN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
September 15, 2023

Overall would recommend. However, I had a couple minor issues I wanted them to look at and it was going to cost $170 - just to check them out (not fix). Also, I’m used to a f More

by mahonro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

It would have been five stars. Issues with taxes?? I was charged 12.87 cents too much. When I brought it to the service department attention they took care of it. More

by tcarlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

Basically my oil change went well, however on my prior visit at 16k oil change and etc. I was not informed of the 15 service need and as a result i was quoted a reduced price which is unacceptible. I will More

by tcmnoles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
name unknown
September 14, 2023

The customer service is outstanding, super friendly and thorough in explaining why services are needed. More

by AWTWORKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
September 13, 2023

Easy to book, friendly when I came in, nice waiting area. No complaints other than $115 is expensive for an oil change. More

by NEALH9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

efficient and detailed in service to my Tucson. prices for services rendered are reasonable. service team is courteous and explained services to be performed and what parts will be checked and rep More

by CJE2
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember his name.
September 13, 2023

Completed oil change and tire rotation in a breeze. Great and timely service as always! Thanks, Stefan More

by stefanovstefan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Mair
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