Columbia Acura Inc - Service Center
Cincinnati, OH
1,454 Reviews of Columbia Acura Inc - Service Center
They got me in took care of issue, as well as all the basics added - out quickly with great communication and explanation of service. basics added - out quickly with great communication and explanation of service. More
I want to like it. No appointments for oil change. I called and confirmed not busy. Still took close to 2 hours for oil change, tire rotation and wash. Check out was lo No appointments for oil change. I called and confirmed not busy. Still took close to 2 hours for oil change, tire rotation and wash. Check out was long. Several had problems taking a lot of time. Charged me over $100 for an included service. Had to go back to service advisor then again waited in line for cashier who had trouble again with my paperwork. Still waiting to see if chip in paint is covered under the $1000 plan that was mandatory to buy with the purchase of the car More
Jamey, Mary, and all the people in the service area were great! He managed to fit me in quickly after my battery died over a holiday weekend. They were able to do my scheduled maintenance and got everything great! He managed to fit me in quickly after my battery died over a holiday weekend. They were able to do my scheduled maintenance and got everything done early, perfectly succinct with when I got off work. They are always kind and look out for me and my car's best interest. I love these guys! More
Great people that work there always helpful. Manage my car well and gave great feedback. Manage my car well and gave great feedback. More
Friendly and efficient and kind of them to wash the car and let me know status and let me know status More
Excellent Personal and Professional Services as always to myself and to our Vehiclethat we purchased there!!! myself and to our Vehiclethat we purchased there!!! More
Great service, always pleasant environment. Check out service is speedy and accurate. Directions to service area could be marked a bit better. Check out service is speedy and accurate. Directions to service area could be marked a bit better. More
As always, the entire service department from Allen to Mary to the sweet secretary at the check-out are all extremely helpful, knowledgeable, and so kind! THANKS for making the service appointments and br Mary to the sweet secretary at the check-out are all extremely helpful, knowledgeable, and so kind! THANKS for making the service appointments and breeze, and raising any safety/mechanical concerns when needed. More