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Columbia Acura Inc - Service Center
Cincinnati, OH
1,455 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,455 Reviews of Columbia Acura Inc - Service Center
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September 22, 2023
I get great service every time I take my car to them. Jamie is great! I trust everything g he tells me about my car. Jamie is great! I trust everything g he tells me about my car. More
by JENNIFERPHELPS71
Verified CustomerEmployees Worked With
September 21, 2023
noting to say about anything else. Nothing to say about anything else. nothing tp sau abpit amutjomg e;se Nothing to say about anything else. nothing tp sau abpit amutjomg e;se More
by AUTOMAN635
September 21, 2023
I was pleased that they were able to correctly diagnose an issue and fix it in a timely manner. The entire staff was pleasant to work with. an issue and fix it in a timely manner. The entire staff was pleasant to work with. More
by bruce.hemmelgarn
Employees Worked With
September 21, 2023
Customer service/mechanics is very bad. Everyone is on their cell phone and a lack of communication. To get an appointment is months out then when you get one they lie about the service. Everyone is on their cell phone and a lack of communication. To get an appointment is months out then when you get one they lie about the service. Worst experience. More
by LOVEKMBS
Employees Worked With
September 21, 2023
Typically I am happy with the service received. Unfortunately the noise in the back window from what I believe was the shade screen was not fixed. I was told that it could not be fixed. Very dis Unfortunately the noise in the back window from what I believe was the shade screen was not fixed. I was told that it could not be fixed. Very disappointed that I purchased a G80 and issues can not be fix. More
by RLHEATON
Employees Worked With
Keith - Genesis service manager
September 21, 2023
Service Dpartment was fantastic. Austin kept me updated on the progress of the repairs being made. He was very responsive to my questions and made sure the repairs were completed in Austin kept me updated on the progress of the repairs being made. He was very responsive to my questions and made sure the repairs were completed in as short of time as possible. More
by JJWADELL50
Employees Worked With
Austin
September 20, 2023
I would like to give kudos to Jamie and his team at Columbia Acura. The professionalism and the trust i have in how they perform is 5 stars for sure. I have had 5 major repairs completed recently and I Columbia Acura. The professionalism and the trust i have in how they perform is 5 stars for sure. I have had 5 major repairs completed recently and I found the work outstanding and priced fairly. Being a senior and on a fixed income the team helped me prioritize the importance of what should be done first through the last. I appreciate their help and understanding of my budget. More
by MSCREDS11
Employees Worked With
Jamey- Service Advisor
September 20, 2023
They did me well. They told me it would take approx 2 hrs to fix. I informed them I had a sick wife at home and I was told they would try to speed it up. They were don They told me it would take approx 2 hrs to fix. I informed them I had a sick wife at home and I was told they would try to speed it up. They were done in 35 mins. More
by LIPPYCOMB
Employees Worked With
Service Dept
September 20, 2023
The reason I Keep buying Acura's is because of Jamie who makes servicing the car less stressful. However, this time I had to get a new battery and I found out that Acura has been having issues with batterie makes servicing the car less stressful. However, this time I had to get a new battery and I found out that Acura has been having issues with batteries. More
by simon12
Employees Worked With
Jamie in service Department
