Columbia Acura Inc - Service Center
Cincinnati, OH
1,498 Reviews of Columbia Acura Inc - Service Center
Excellent service! I live near the Fairfield dealership however I receive way better service at Columbia I live near the Fairfield dealership however I receive way better service at Columbia More
Called and made an appointment for service a week in advance. Took about 5 minutes to schedule. Show up and they didn’t have me scheduled. But the man checking me in remembered doing it. I was able to g advance. Took about 5 minutes to schedule. Show up and they didn’t have me scheduled. But the man checking me in remembered doing it. I was able to get my service done. They also checked that my recall was complete when it was not. Still waiting to get that done More
Everyone was polite and the service was done quickly. My car was washed and pulled around front. My car was washed and pulled around front. More
Austin was great. Even provided me with a loaner car because my service would take several hours. If service remains great, I’ll own another Hyundai when it’s time to Even provided me with a loaner car because my service would take several hours. If service remains great, I’ll own another Hyundai when it’s time to buy!! More
Allen is the best! He always listens and doesn't make unnecessary recommendations. My RDX is getting up there in years but not miles and I am confident Allen and his He always listens and doesn't make unnecessary recommendations. My RDX is getting up there in years but not miles and I am confident Allen and his team (Drew) will keep us reliably on the road for few more years. More
Best service department I have ever dealt with. Alway help me solve my issues. Jamey Moore is a top notch manager. He always looking out for me and solving many of my problems, where other dealers Alway help me solve my issues. Jamey Moore is a top notch manager. He always looking out for me and solving many of my problems, where other dealerships service departments just go through the motion and just kick the can down the road. Columbia, you’re lucky to have a man like that on your staff. More
Very expensive. Do not perform all the requested services. Left smudges on the interior of the car that needed to be cleaned. Do not perform all the requested services. Left smudges on the interior of the car that needed to be cleaned. More
responsive to my questions and answered thoroughly. Waiting and restrooms were clean. Complimentary coffee and bottled water was available Waiting and restrooms were clean. Complimentary coffee and bottled water was available More