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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,498 Reviews

1,498 Reviews of Columbia Acura Inc - Service Center

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October 07, 2023

Columbia Acura has always provide us top-notch service. They are the best in the business with customer service! Thank you for this. More

by cwarrington77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

great service, very professional and nice waiting room, also the service was completed in a timely manner More

by CARLARUSH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

Friendly and helpful genuine staff from top to bottom. Outstanding service. Answered all questions and delivered vehicle exactly on time More

by BEARDSLEY1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

Always gets me in for service, usually with early completion, and they do a great job! More

by hbthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime
October 07, 2023

The Service Dept was very organized and did the B1 service promptly while I waited. The service representative, Allen, was very helpful and gave me great information. More

by BLEBHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen
October 06, 2023

Due to needing 3 recalls fixed, I was told ahead of time that my visit would take time since it was more convenient for me to wait while the service was completed. The visit was approximately what they est More

by MBRQUILT
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brindle Owens
October 06, 2023

Took responsibility for a problem and made it right. Completely satisfied with the work. Great service More

by DAWALKER400
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
October 06, 2023

Service that I came for was quick and efficient. I was recommended a host of services that are either not recommended by the manufacturer at this mileage, per the owner's manual (transmission fluid More

by goeller.rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure the name of my advisor
October 06, 2023

Great Service, very friendly and professional. I found the service to be excellent and received a professional report of the work completed. More

by GVRANIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

Used to be great, but lots of confusion & miscommunication since the remodel. Checkout ladies in office weren’t very helpful More

by JEANOROURKE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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