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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,500 Reviews

1,500 Reviews of Columbia Acura Inc - Service Center

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October 10, 2023

Staff are always professional. Dealership is clean. Guest waiting area is comfortable and wifi accessible. More

by AJMARTINEZ6382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
October 10, 2023

Great professional staff and great service. Everything percfectly in time. Thanks! Guest area was comfortable. More

by ASVANMATRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2023

Great service …Just wished Genesis would be stand alone and not lumped in with Acura!! Keith on the Genesis service side is extremely accommodating and professional.and addressed all of my concerns, and an More

by FREDKLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Arons Genisis Service
October 08, 2023

Staff is extremely helpful even when Hyundai corporate is not owning up to their obligation. More

by JESZX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager
October 08, 2023

Jamie is incredible. Always friendly and keeps me informed. He is such an asset to the dealership More

by heder_marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
October 08, 2023

Have always appreciated the professionalism of the service advisors and the thoroughness of the techs/ mechanics. More

by TIMOTHY.HECKMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Lampkin
October 08, 2023

The service department - across the board - is very helpfu, friendly and professional. They have helped me each and every time that I have had my Acura MDX serviced. More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

THEY CAN'T READ A SERVICE CAMPAING LETTER. TOTALY MISCOMMUNICATION ON THIER END. NEVER GO THERE AGAIN. More

by LGWEASEL6990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

Staff was very nice and helpful! The walk up oil change service on the weekend is great. The waiting room was clean and comfortable and my car was serviced within an hour. More

by 17BHICKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

Jamie was great. Hopefully the problem was corrected and it won’t occur again. Thanks again. More

by ROGERWISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Moore
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