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Columbia Acura Inc - Service Center

Cincinnati, OH

4.5
1,429 Reviews

1,429 Reviews of Columbia Acura Inc - Service Center

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September 27, 2023

The constant attention to detail and going above and beyond is what sets them apart from other dealerships that simply achieve status quo. More

by TASHA.PITILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hauenstein
September 27, 2023

Great customer service, fast and friendly. On a Saturday had me in and out in no time!! More

by SSCHAEF88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Everything seems to be fine. People were all nice and done sooner then I expected. More

by NAJEWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

The service department is always top notch! Very friendly, polite and professional. I have not had a bad experience. More

by SNELLJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Fast. ..Friendly Professional Service from start to finish. They did a great job. I'll always come back. More

by RVP1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Very easy to deal with, polite and accurate service adviser. Car was ready as promised More

by JFDEMUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2023

i would recommend but drawback was having to wait 4 hours and not being able to drop my car off and leave. I had a driver with me and we both had to wait. Then on top of that i got an emergency phone call More

by slundy963
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2023

Jamey always seems to take care of me and have my best interest in mind and I never feel like he’s selling me on extra unnecessary repairs. More

by MCJ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
September 25, 2023

Very professional, service expenses were explained up front . Car was washed and returned cleaner than when I came in. More

by Mdilley2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
September 25, 2023

Poor customer service. Never believe anything you tell them. When I have been right every time. More

by PREVEAL
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
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