Columbia Acura Inc - Service Center

Disappointed in how long it takes to schedule. even with warranty and recalls. No longer provide loaner cars even when the service is extended. even with warranty and recalls. No longer provide loaner cars even when the service is extended. More

The staff was friendly and helpful, the wait time was reasonable. I was having a one year service check, everything was fine. Owning my first Hyundai has been a good experience. reasonable. I was having a one year service check, everything was fine. Owning my first Hyundai has been a good experience. More

I appreciated Columbia Acura for the quick service on my most recent visit . The staff was friendly and attentive . most recent visit . The staff was friendly and attentive . More

Always a professional staff to guide me through the process of having my car tuned up or fixed. process of having my car tuned up or fixed. More

Your service department is the best. From the friendly welcome to the excellent service we received, it's hard to imagine a better place to have one's car serviced. From the friendly welcome to the excellent service we received, it's hard to imagine a better place to have one's car serviced. More

It was a nice visit. I waited while they worked and enjoyed the washed car with cleaning the front. Scheduled online I waited while they worked and enjoyed the washed car with cleaning the front. Scheduled online More

Columbia Acura is always trustworthy, helpful, fair, and friendly. They have great customer service! I always feel good about going here as they carefully explain what is going on with my car in a way that friendly. They have great customer service! I always feel good about going here as they carefully explain what is going on with my car in a way that I can fully understand. More

I thought the staff was top-notch! I felt the bill needed to be explained a little better. I had a sensor replaced at a cost of $34.82 and Taxes were $35.90 because the labor was over I felt the bill needed to be explained a little better. I had a sensor replaced at a cost of $34.82 and Taxes were $35.90 because the labor was over $412.00? I think it needed to be broken down better. I asked Allen if they needed to get into the transmission or something; he said no it was just under the hood. I apprieciate the service I get from Allen, Trevor but dropping 400 for poping the hood seem excessive. More

Service department is always friendly and keeps one informed on the status of the service and any issues that might be found informed on the status of the service and any issues that might be found More

The service was outstanding! Their new waiting area is clean and secluded. Keith Lampkin was an amazing liaison. Their new waiting area is clean and secluded. Keith Lampkin was an amazing liaison. More