Columbia Acura Inc - Service Center

Prompt servicing schedule, professional and courteous personnel. The staff is always helpful and willing to answer any questions. The dealership is always clean and organized. So glad I bought my Acura f personnel. The staff is always helpful and willing to answer any questions. The dealership is always clean and organized. So glad I bought my Acura from this location. More

Customer service person was very friendly and kept me informed of the progress on my vehicle informed of the progress on my vehicle More

It took two and a half hours for an oil change that is completely ridiculous completely ridiculous More

Great staff, easy to work with and I enjoyed my overall experience. I will continue to have my car serviced here. experience. I will continue to have my car serviced here. More

Everything went will when I brought my Koni in to be serviced. Will see you again . serviced. Will see you again . More

I clearly stated prior to service that I didn't want to go through with the appt if the vehicle could not be aligned because I had another service center check the alignment previously and they said it was go through with the appt if the vehicle could not be aligned because I had another service center check the alignment previously and they said it was not able to be aligned but to their credit they did not charge me. Columbia Acura on Montgomery assured me that there service tech was very skilled and it definitely could be aligned. After not being able to align the car properly they wanted to charge more money. When I declined they still charged me. I have never paid so much for nothing in return. When your focus resides on making money rather than providing value to your customer, your business will suffer every time. More

Lindsay and Keith took great care of me. I appreciate that Lindsay squeezed me in before my trip and Keith took the time to teach me a few things about my car. I appreciate that Lindsay squeezed me in before my trip and Keith took the time to teach me a few things about my car. More

Everyone very helpful - solved my problem - don’t have any more to say just adding words to equal 15 any more to say just adding words to equal 15 More

SERVICE ADVISORS ARE ALWAYS LOOKING OUT TO HELPTHE CUSTOMERS AND LETTING THEM KNOW WHAT IS HAPPENING CUSTOMERS AND LETTING THEM KNOW WHAT IS HAPPENING More

Excellent service, friendly staff, nice atmosphere and amenities. I would recommend Columbia Acura to others. amenities. I would recommend Columbia Acura to others. More