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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,501 Reviews

1,501 Reviews of Columbia Acura Inc - Service Center

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October 20, 2023

The visit was just a scheduled oil change but still took over an hour which was longer than usual. More

by JILLEICHHORN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know who Jon was but the service tech was very nice.
October 20, 2023

Service at dealer is much different now. People at desk at check in are indifferent. Not as personal as prior. I needed oil change, levels checked and tire air checked. Air was not done More

by kgarbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service only
October 19, 2023

Since I drive a Genesis it would have been nice if thi came from Genesis More

by AWSDEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

From the service advisors to the cashier service was excellent, professional, courteous, expedient, enjoyable andncomfrotable! More

by CASERL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

They got me in and got me out. Didn’t have to wait too long. Appreciate them knowing my time is precious. More

by HMUNDON55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Fran in the body shop is excellent! She takes great care of people and handles issues on the spot! She is honest and helpful at all times. More

by onherhook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran
October 19, 2023

Friendly and attentive to my need. Got the job done in only two hours. Great More

by JD_GRAVISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
October 19, 2023

Quick service, Courteous staff. Easy to get an appointment scheduled. Back on the road fast! More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
October 18, 2023

The service was excellent even though getting the part took a long time . The rental car service was great. More

by SUELEEJIN12
Recommend Dealer
Yes
Employees Worked With
Lynsey
October 18, 2023

Great experience as always! Staff was very nice and helpful. Had my car service completed quickly. More

by arhude2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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