Columbia Acura Inc - Service Center
Cincinnati, OH
1,503 Reviews of Columbia Acura Inc - Service Center
There is typically a bit of a wait, but I attest that to their amazing customer service. The newly remodeled service center helps pass the time. Drinks, snacks, TV, charging stations, work stations. So many their amazing customer service. The newly remodeled service center helps pass the time. Drinks, snacks, TV, charging stations, work stations. So many conveniences. More
Fast and courteous and checked out everything that I asked them to on my car asked them to on my car More
Excellent service department. Very professional and explained everything that had been done to the car. Very professional and explained everything that had been done to the car. More
I was very pleased with my experience at Columbia Acura. Fran was extremely helpful and got my car fixed in record time. She even arranged to have me taken home and then picked up when my car was ready. The Fran was extremely helpful and got my car fixed in record time. She even arranged to have me taken home and then picked up when my car was ready. The drivers were also very courteous. My car looks like new. More
The repair took a while because the part had to be ordered before work began. Zachary did a good job keeping me informed of the progress of diagnosis and the actual repair. Thanks for working me into ordered before work began. Zachary did a good job keeping me informed of the progress of diagnosis and the actual repair. Thanks for working me into the schedule! More
Very accommodating/welcoming. Inquired about issue and fixed the problem very quickly. Provided loaner while in shop. Called to provide updates. Fantastic communication Inquired about issue and fixed the problem very quickly. Provided loaner while in shop. Called to provide updates. Fantastic communication More