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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,503 Reviews

1,503 Reviews of Columbia Acura Inc - Service Center

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October 22, 2023

From purchase to follow up with service I would recommend this dealer always! Very customer focused! More

by LINDA.JONES.6600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Spicer
October 22, 2023

There is typically a bit of a wait, but I attest that to their amazing customer service. The newly remodeled service center helps pass the time. Drinks, snacks, TV, charging stations, work stations. So many More

by DJLOS1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
October 22, 2023

Fast and courteous and checked out everything that I asked them to on my car More

by Ddurso77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2023

Good service for a recall fix of my car and good experience with the costumer service More

by NATALIA.ECKERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
October 21, 2023

Excellent service department. Very professional and explained everything that had been done to the car. More

by lhpunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2023

I was very pleased with my experience at Columbia Acura. Fran was extremely helpful and got my car fixed in record time. She even arranged to have me taken home and then picked up when my car was ready. The More

by PHYLROBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
October 21, 2023

The dealership was clean. They were professional and timely. I highly recommend the Genesis crew. More

by bciricillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith in Service
October 21, 2023

This dealer has been caring for my Acura-33 years and 285,000 miles! Excellent service! More

by PWP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
October 20, 2023

The repair took a while because the part had to be ordered before work began. Zachary did a good job keeping me informed of the progress of diagnosis and the actual repair. Thanks for working me into More

by mherbert0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Muse
October 20, 2023

Very accommodating/welcoming. Inquired about issue and fixed the problem very quickly. Provided loaner while in shop. Called to provide updates. Fantastic communication More

by JMMATTHEWS1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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