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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,875 Reviews

1,875 Reviews of Columbia Acura Inc - Service Center

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June 05, 2025

I have been dealing with the Columbia Hyundai dealership for the last 8 years, and it has been a pleasure to work with not only the sales team, but also the service team as well. I have always had pleasant More

by TIMOTHY.HECKMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brindle Owens, Service Dept
June 04, 2025

Everyone at this Acura dealership is knowledgeable and works hard to give great customer service! More

by LOVETHEBUCKEYES84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No clue
June 03, 2025

I had a short time frame between appointments to get the work done. The team got me in and out in time. Thank you More

by LDSMITH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

It’s always such a pleasant and professional dealership setting from the greetings of an appointment for service or inquiring about a new car. More

by JETMETO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Bachmann
June 02, 2025

There customer service! The attention to detail with my problem, and maintenance of my vehicle. Also being accountable for the things that were NOT, taking care of with my More

by ANTONIOSPICER95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Service department and management
June 01, 2025

Excellent service with the service department. I believe Brendan was the gentleman that took care of checking me in and out. Julio, my salesman, knowing I was going in, was great communicating w More

by REES_NANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
May 31, 2025

The 50,000 mileage check up was excellent. Easy to schedule, my car was picked up at our home, a loaner car provided and service was done according to schedule and it was even sent over to th More

by susantew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

The dealership is polite, professional and efficient. Service went off without issue. You can trust them. More

by DENIS1958GEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Absolute professionals. I drove away completely confident in their quality of work and fair pricing, compared to other locations. Their commitment to excellent customer se More

by tywilson1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Williams
May 30, 2025

Great service, as always. We always go to Columbia Acura for our RDX service needs. We trust CA completely. More

by lf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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