Columbia Acura Inc - Service Center
Cincinnati, OH
1,689 Reviews of Columbia Acura Inc - Service Center
Everything was great. The people are very nice and efficient. The loaner car worked out great. The people are very nice and efficient. The loaner car worked out great. More
I really appreciate the teams effort to fix my leaky roof. They did a great job roof. They did a great job More
Jamey and the entire service department are amazing! ! We had some minor scheduling conflicts, but the way these were handled went well above what I normally expect for service. I’ve never left any manti ! We had some minor scheduling conflicts, but the way these were handled went well above what I normally expect for service. I’ve never left any mantinence shop with the confidence that Columbia Acura gives me. I will continue to take all of my vehicles here for anything they need. thanks so much! More
Fantastic service from Chuck and Judy in the Service Department. Wife came to pick me up after dropping off our Kona. The car she was driving broke down around the corner from the dealership. Went in an Department. Wife came to pick me up after dropping off our Kona. The car she was driving broke down around the corner from the dealership. Went in and asked Chuck how long it would take to get our Kona back because we had to wait for a tow on the other car. I explained that my wife or myself would have to walk back and wait for the tow and one of us would have to wait all day for the Kona. He was gone a few minutes and told us that you guys could give us a loaner to get us through the day. Wow what a great gesture ! Judy in Rentals fixed us up with another Kona (bright lime green ! ) for the day. Really saved us ! Both were truly compassionate and understood what a predicament we were in. I would like you to thank them for us and know that we truly appreciate their help. Kona was repaired that same day . Thanks Columbia Hyundai ! More
I was quickly helped by Kevin at the Service Desk. My 1000 miles engine oil consumption was documented and a quart of new oil was added. I was told to return in another 1000 miles. My 1000 miles engine oil consumption was documented and a quart of new oil was added. I was told to return in another 1000 miles. More
The team at Columbia always does a great job! Allen is always kind, professional and always keeps me updated on the status of my vehicle. As long as I own an Acura, it will never be serviced an Allen is always kind, professional and always keeps me updated on the status of my vehicle. As long as I own an Acura, it will never be serviced anywhere other than Columbia! More
Jamie was great in addressing all my concerns. He went all out to have my car ready within same day after finding that rear brakes need to be replaced. He went all out to have my car ready within same day after finding that rear brakes need to be replaced. More
The customer service at Columbia Acura service department is outstanding. They were able to get my recall repaired quickly and, they gave me a loaner car to get back out on the road so I could continue my da is outstanding. They were able to get my recall repaired quickly and, they gave me a loaner car to get back out on the road so I could continue my day. Super friendly and kind. Highly recommend taking your Acura there for service. . More