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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,689 Reviews

1,689 Reviews of Columbia Acura Inc - Service Center

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March 14, 2025

Everything was great. The people are very nice and efficient. The loaner car worked out great. More

by francis.hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

I really appreciate the teams effort to fix my leaky roof. They did a great job More

by TRIDENT326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan in service
March 14, 2025

Jamey and the entire service department are amazing! ! We had some minor scheduling conflicts, but the way these were handled went well above what I normally expect for service. I’ve never left any manti More

by katelinleblanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
March 13, 2025

Fantastic service from Chuck and Judy in the Service Department. Wife came to pick me up after dropping off our Kona. The car she was driving broke down around the corner from the dealership. Went in an More

by JULY17C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck and Judy in Service Department
March 13, 2025

I was quickly helped by Kevin at the Service Desk. My 1000 miles engine oil consumption was documented and a quart of new oil was added. I was told to return in another 1000 miles. More

by JIARUSSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin at the Service Desk
March 12, 2025

The team at Columbia always does a great job! Allen is always kind, professional and always keeps me updated on the status of my vehicle. As long as I own an Acura, it will never be serviced an More

by PM513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
March 12, 2025

Jamie was great in addressing all my concerns. He went all out to have my car ready within same day after finding that rear brakes need to be replaced. More

by T.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
March 12, 2025

Trustworthy team at Columbia Acura. Will continue to go to them for service, advice for my aging vehicle. More

by ryan.smyth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
March 12, 2025

Service and customer service was great! Took my car in right when I got there and had it back clean in an hour. More

by JASCHAEF11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Schaefer
March 12, 2025

The customer service at Columbia Acura service department is outstanding. They were able to get my recall repaired quickly and, they gave me a loaner car to get back out on the road so I could continue my da More

by dianala01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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