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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,450 Reviews

1,450 Reviews of Columbia Acura Inc - Service Center

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January 03, 2025

Jamey Moore in the service department was excellent at helping us. We are bringing another vehicle in to have $1700 in repairs as a result. You have a great service department. More

by wecarlton13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
January 03, 2025

This was my first time using this service department. They provided very professional service and took care of my car in a very timely manner. More

by DBRACK6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

I brought my car up to Columbia Genesis with my passenger head light fogs up got an appointment while I was there. Just to return on my appointment to find out they did not record the problem. And then to be More

by bcdelynns
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

The service team was extremely helpful in making sure my needs were met and communicating when my service was completed. More

by keith.waldron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen and Jaime
January 02, 2025

We have taken our car to several other Hyundai dealerships for repairs and Columbia Hyundai is by far the fastest and best one we've experience. Kevin and the techs there are amazing! Excellent c More

by SMiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch
January 01, 2025

Our car was brought in for a minor repair and it was handled promptly as promised. More

by tdavis100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck from Hyundai service department
December 31, 2024

Acura's dealership and customer service has always been exceptional to its customers. Thankful for their support. More

by keith.waldron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
December 31, 2024

A great dealership from top to bottom. Jacob, Andy, Jamey and Allen just to name a few who have been there over the years. More

by PMBRUEMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Miller
December 30, 2024

I needed a service recall done to correct a serious problem on my new Hyundai. Columbia completed it the same day without an appointment. Thanks Columbia Service Department! More

by CONNERSMACHINERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Scheduler
December 29, 2024

Friendly and quick service from everyone who waited on me. The lobby and restrooms were very clean. More

by Nikki
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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