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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,657 Reviews

1,657 Reviews of Columbia Acura Inc - Service Center

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April 05, 2025

The service center is busy, but you always get great service. Free snacks in the break room too. More

by MIWHA18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

We had a head light burn out and Columbia Hyundai was able to replace it for us the next day. Great service! More

by SHERRYTREBES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
April 04, 2025

Very difficult to get to a live person to make a service appointment when you have questions about which services are needed. More

by l.staggs48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
April 04, 2025

All 120 mile service was done with care. So glad they addressed all issues we needed to keep our car safe. Chuck Elliot was so transparent about what our car needed. We love our Genesis a More

by JJTABB49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

The men behind the desk who took the car in were quite helpful and pleasant. Not always the case when you take the car in at other places. Waiting time was the same as estimated time. Waiting room was gre More

by STEINBERG.JRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
April 03, 2025

Jamie and team deliver road class service once again. I can’t speak highly enough of their professionalism led by Jamie, I had a flat tire and they were able to patch it up and charge me a very reasonabl More

by BRYANTJ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie - Service
April 02, 2025

This team went above and beyond during my service! Helped me get my phone connected With an older model carand a decent wash!!! More

by LINDY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Arrived early but that was ok which is a plus. Good service, well communicated and on time. More

by GRAEMETOSH22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie
April 02, 2025

Service was performed as requested in a timely and professional manner. Complimentary car wash was an added perkm More

by tarm.mcgrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
April 02, 2025

Had an appointment for oil change and tire rotation, advised advisor I noticed a nail in front tire, he said they would see if it could be plugged, sadly not. New tire arrived following day, received a More

by brendaschmoock
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Elliott
1
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