Columbia Acura Inc - Service Center
Cincinnati, OH
1,657 Reviews of Columbia Acura Inc - Service Center
The service center is busy, but you always get great service. Free snacks in the break room too. service. Free snacks in the break room too. More
All 120 mile service was done with care. So glad they addressed all issues we needed to keep our car safe. Chuck Elliot was so transparent about what our car needed. We love our Genesis a So glad they addressed all issues we needed to keep our car safe. Chuck Elliot was so transparent about what our car needed. We love our Genesis and are so glad we purchased it in 2011. We think our model is much more attractive than the newer models. Genius’s makes a great car!! More
The men behind the desk who took the car in were quite helpful and pleasant. Not always the case when you take the car in at other places. Waiting time was the same as estimated time. Waiting room was gre helpful and pleasant. Not always the case when you take the car in at other places. Waiting time was the same as estimated time. Waiting room was great. I was able to do work with the wi fi. More
Jamie and team deliver road class service once again. I can’t speak highly enough of their professionalism led by Jamie, I had a flat tire and they were able to patch it up and charge me a very reasonabl I can’t speak highly enough of their professionalism led by Jamie, I had a flat tire and they were able to patch it up and charge me a very reasonable fee for their service. It just Reinforces my loyalty to Columbia Acura and I cannot speak highly enough about Jamie and his professionalism and attention to detail. Customer for life. More
This team went above and beyond during my service! Helped me get my phone connected With an older model carand a decent wash!!! Helped me get my phone connected With an older model carand a decent wash!!! More
Arrived early but that was ok which is a plus. Good service, well communicated and on time. Good service, well communicated and on time. More
Had an appointment for oil change and tire rotation, advised advisor I noticed a nail in front tire, he said they would see if it could be plugged, sadly not. New tire arrived following day, received a advised advisor I noticed a nail in front tire, he said they would see if it could be plugged, sadly not. New tire arrived following day, received a call from Chuck Elliott and took it in. Everyone was nice and accommodating. Good job. More