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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,647 Reviews

1,647 Reviews of Columbia Acura Inc - Service Center

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April 02, 2025

This team went above and beyond during my service! Helped me get my phone connected With an older model carand a decent wash!!! More

by LINDY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Great customer service and thoughtful advisors. I was on and out quickly. They made my visits easy and efficient. More

by jp85258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
April 01, 2025

walk-in welcomed and on-time/same day delivery. excellent communication. Complementary car wash service. More

by BHANU.POTHARAJU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Extremely professional, first class dealership. I have been buying all of my cars from Columbia for over 30 years. More

by jimtipton2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Miller
April 01, 2025

I could not be happier with the service I always receive at this dealership. Thanks again! More

by hheldman123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

We have five Acura vehicles in the family, from the TL and Integra to the MDXs. We continue to buy and recommend Acura because of how the service cares and takes care of us there. It's the personal treatm More

by RD.SATZGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Alex, Alan
March 30, 2025

Dropped off my car night before. The work on my car was done by 11am. Very quick and done well. More

by CCANTHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brindle Owens
March 30, 2025

Service team was friendly, welcoming and respectful. Cashier did not make any eye contact but used friendly words. More

by PWEISBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Alan the service advisor scheduled the work and when the work was completed I was notified in a timely manner. Columbia Acura is always professional and explains what was needed and the cost. More

by MSCREDS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan, Service Advisor
March 29, 2025

The service was fast and efficient. Covered all my needs in a timely manner. This is my go to service center. More

by DARRYLWINGATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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