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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,652 Reviews

1,652 Reviews of Columbia Acura Inc - Service Center

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April 03, 2025

Jamie and team deliver road class service once again. I can’t speak highly enough of their professionalism led by Jamie, I had a flat tire and they were able to patch it up and charge me a very reasonabl More

by BRYANTJ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie - Service
April 02, 2025

This team went above and beyond during my service! Helped me get my phone connected With an older model carand a decent wash!!! More

by LINDY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Arrived early but that was ok which is a plus. Good service, well communicated and on time. More

by GRAEMETOSH22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie
April 02, 2025

Service was performed as requested in a timely and professional manner. Complimentary car wash was an added perkm More

by tarm.mcgrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
April 02, 2025

Had an appointment for oil change and tire rotation, advised advisor I noticed a nail in front tire, he said they would see if it could be plugged, sadly not. New tire arrived following day, received a More

by brendaschmoock
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Elliott
April 02, 2025

Kevin Fitch was very helpful and communicative. Service was done well and efficiently. Overall, great experience More

by EVANPIERSONPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin fitch
April 01, 2025

walk-in welcomed and on-time/same day delivery. excellent communication. Complementary car wash service. More

by BHANU.POTHARAJU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

I could not be happier with the service I always receive at this dealership. Thanks again! More

by hheldman123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Great customer service and thoughtful advisors. I was on and out quickly. They made my visits easy and efficient. More

by jp85258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
April 01, 2025

Extremely professional, first class dealership. I have been buying all of my cars from Columbia for over 30 years. More

by jimtipton2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Miller
1
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