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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,742 Reviews

1,742 Reviews of Columbia Acura Inc - Service Center

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May 16, 2025

Very helpful loaning me a car while my car was being worked on. I will be buying my next car from your dealership. More

by MFBURKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Service started on time and was completed sooner than expected. Jamie Moore gave me detailed report of all inspection results. I always come to Columbia Acura for service. Jamie is very helpful and acco More

by DVN120148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Moore
May 16, 2025

Very efficient process. The alignment seems to work very well. Will compe back when I need additional service More

by MARKHALLER93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brindle Owesn
May 13, 2025

the best service department in Cincinnati, OH-I was able to get in immediately and had my car back on the road the next day. Thanks for a great experience More

by jmcgodfrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brindle Owens
May 13, 2025

My visit to the dealership did not require scheduling a time. I drove in and the took My vehicle fairly soon. More

by MRLARRYR123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

First time here and I will definitely come back. They were quick and answered all my questions. More

by addougherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

My experiences with the service department have exceeded my expectations. I will continue to use them for all future service needs. More

by joehrogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey in Service
May 11, 2025

I am very happy with services from the service Dep. I bought my car in 2022 so I do not have any recent experience with the Sale Dept More

by HNM275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I bought my car in 2022
May 11, 2025

My experience with Columbia Acura for my rear brake pad replacement and replacement key fob was very good. My loaner car was great and other than a couple of minor issues on the invoice, which Zach Muse ha More

by barry.millson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Muse
May 10, 2025

The Columbia service team treated me very professionally. Brindle Owen’s reached out to me and explained everything, even having the repair tech talk to me directly. I am most pleased with the progress o More

by rfiii50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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