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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,838 Reviews

1,838 Reviews of Columbia Acura Inc - Service Center

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July 15, 2025

Service was on time, the place is clean, and I feel safe as a woman going to fix my car in this dealership. More

by azumachoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Always wonderful service. Very professional, friendly and helpful. Respond quickly to questions and requests for service. More

by GARY.LINDGREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
July 12, 2025

There is no other service center I would ever use! ! They are the most knowledgeable and dependable. And they take care of me even when they are busy! They always work me in somehow if I am in need! Ev More

by Karen 5522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie and Trevor
July 12, 2025

I was told immediate attention was needed and in fact it did not. The part was brand new that the dealer recommended needed replaced. More

by TMOLFENTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor
July 11, 2025

Service advisor was very proactive in insuring my experience was up to Acura standards, as expected. More

by mike.monnin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
July 11, 2025

Jamie is a pleasure to work with, this dealership knows their product inside and out. Highly recommend service at Columbia Acura / Hyundai More

by DYETOSELF123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
July 11, 2025

Very professional, helpful. worked me in without an appointment. Work was done in a timely manner. More

by FAESSLER1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

The service was great and fast considering the holiday weekend. Jamey More was courteous and informative More

by MBILKASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Jamey Moore
July 10, 2025

You just show up - no appointment needed. Staffed to provide timely service. Good communication and met time commitment. More

by CFRAIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales. Worked with service.
July 10, 2025

I scheduled my maintenance two weeks prior to dropping my car off, when I dropped my car off I was told that the job would take less than a day. It actually took a week. When I picked my car up the cashier More

by CHTISTINE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Names unknown at this time
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