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Columbia Acura Inc - Service Center

Cincinnati, OH

4.5
1,583 Reviews

1,583 Reviews of Columbia Acura Inc - Service Center

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March 06, 2025

Got the work done faster than they told me which is always great and love the waiting room! ( I hadn't been there in a while so the re-design is awesome!). More

by GANGLYGIRL03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brindle
March 06, 2025

Great service, communication was friendly and specific. In addition to the original items I wanted done they diagnosed a tire issue discussed the fix and the price and made it happen. More

by PTAIT927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck/service
March 05, 2025

The scheduling process was easy. On the day of the appointment, I was met by a courteous employee. The process was explained to me well, and my questions around what was done were More

by K SCHU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

The porter who brought my car around put his snow removal stick in my car. It messed up my boxing bag which it sat on top of. Also, no one walked me through what was necessary or even asked if I had concern More

by winstongarmstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Very pleasant staff and clean modern facility. Really good feeling about your store. Will definitely recommend your store to others! More

by cdubs1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

The people and the service was great. I'm not a fan of the phone system. I call in, lost calls, hung up on....wait for call backs. I think service is expensive, but I like the people and More

by katchadwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmella
March 04, 2025

I was very pleased with my service at Columbia Hyundai. Chuck was very nice and professional and explained everything to me throroghly. More

by KLIMT309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck in the service department where I got my Sonata oil changed.
March 04, 2025

Allen and team always do a fantastic job! Communication, quality of work, and overall atmosphere and attitude in Service at Columbia is great. Best service department for Acura vehicles aro More

by PM513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen, Alex
March 04, 2025

Chuck Elliott was great. . fit me in on a tight schedule and service time just as he said More

by TNIEHAUS1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
March 04, 2025

Took great care of my car Was open and honest on was needed. Work was completed quickly and completely. More

by SID0522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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