Columbia Acura Inc - Service Center

Got a notice from Hyundai that the seatbelt warranty was extended to 100,000 miles on my 2020 palisade. My belt occasionally lays in the door jam . They charged me $214 to tell me it wasn’t covered but I c extended to 100,000 miles on my 2020 palisade. My belt occasionally lays in the door jam . They charged me $214 to tell me it wasn’t covered but I could pay something over $1,000 to fix. When I complained to service manager he said that his techs time was more importantly than mine. I will never buy a car from you guys again and will tell everyone I know how I got taken. More

Many thanks to the entire team for a pleasant experience and their great work. It's always a pleasure to wait for my vehicle at the shop while I do work and enjoy fresh coffee. Appreciate the customer servi and their great work. It's always a pleasure to wait for my vehicle at the shop while I do work and enjoy fresh coffee. Appreciate the customer service and hospitality! More

Great customer service as always. However,, would like some comfortable chairs for waiting senior citizens 😃 However,, would like some comfortable chairs for waiting senior citizens 😃 More

I had an appointment for an oil change and tire rotation. There was extra service/inspection, which was fine but the total time I was there was two hours and I did not get an update as to what the delay was. There was extra service/inspection, which was fine but the total time I was there was two hours and I did not get an update as to what the delay was. More

Chuck was a huge help in navigating the services needed on our vehicle. He offered suggestions and assisted with getting my additional asks reviewed. on our vehicle. He offered suggestions and assisted with getting my additional asks reviewed. More

Good experience. Happy with their work. Very professional and good to work with. Will be back. Happy with their work. Very professional and good to work with. Will be back. More

Great service experience. They worked me in when my car was having issues. Fixed it quickly. They worked me in when my car was having issues. Fixed it quickly. More

They are dismissive and disrespectful. Was there 2 days in a row and they came up with an absolutely xx answer that was not possible. They finally agreed to fix after much fighting. They Was there 2 days in a row and they came up with an absolutely xx answer that was not possible. They finally agreed to fix after much fighting. They even berated me for not scheduling an oil change … I drive an EV. More

Service is always great at Columbia Hyundai. Service department is the best anywhere. Chuck is incredible Service department is the best anywhere. Chuck is incredible More

They are so easy to deal with. They are friendly, efficient and always keep me informed. I love going there. They are friendly, efficient and always keep me informed. I love going there. More