Columbia Acura Inc
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Service staff is always helpful and keeps me informed while work is being completed on my car. while work is being completed on my car. More
We worked with Greg and he was great to work with. He was very thorough and knew an answer to all our questions. We really appreciated his patience with us and his help with this important purchase. He was very thorough and knew an answer to all our questions. We really appreciated his patience with us and his help with this important purchase. More
Jamey Moore in the service department was excellent at helping us. We are bringing another vehicle in to have $1700 in repairs as a result. You have a great service department. helping us. We are bringing another vehicle in to have $1700 in repairs as a result. You have a great service department. More
This was my first time using this service department. They provided very professional service and took care of my car in a very timely manner. They provided very professional service and took care of my car in a very timely manner. More
I brought my car up to Columbia Genesis with my passenger head light fogs up got an appointment while I was there. Just to return on my appointment to find out they did not record the problem. And then to be head light fogs up got an appointment while I was there. Just to return on my appointment to find out they did not record the problem. And then to be told it's alright for one side to fog up and not the other side. Also the wrote it down wrong on my paperwork both sides when I said only the passenger side. More
I always bring my car here due to the excellent service . I have had service and body work there and have always been pleased. The employees are so helpful and pleasant to deal with. I have had service and body work there and have always been pleased. The employees are so helpful and pleasant to deal with. More
Excellent customer service and attention during the selling step. Allowing us to use the car over the weekend sealed the deal. The execution of the financial agreements was less than great. Two factua selling step. Allowing us to use the car over the weekend sealed the deal. The execution of the financial agreements was less than great. Two factual errors had to be corrected requiring restarts. Also we singed a document for “insurance” that cost us $999 and was not informed of the decision. The computer based document system made it hard to discern. We were simply told to sign without adequate disclosure. The final campaign outstanding on the card was done before we took delivery. They owe us a key fob (1 of 2), we worked with Hyundai. More
We have taken our car to several other Hyundai dealerships for repairs and Columbia Hyundai is by far the fastest and best one we've experience. Kevin and the techs there are amazing! Excellent c dealerships for repairs and Columbia Hyundai is by far the fastest and best one we've experience. Kevin and the techs there are amazing! Excellent customer service. More