Columbia Acura Inc

Very good overall experience with routine maintenance visit. Staff was professional and explained the service performed as well as what will be required in the future. visit. Staff was professional and explained the service performed as well as what will be required in the future. More

I’m recommending this service center based on previous experiences, my experience yesterday was disappointing. I was quoted a wait time of 45 - 60 minutes and it was over 90 minutes, just for an oil chang experiences, my experience yesterday was disappointing. I was quoted a wait time of 45 - 60 minutes and it was over 90 minutes, just for an oil change. My car was washed, but still dirty in some areas especially the windshield and was NOT vacuumed. The gentleman that checked me in was very polite and kind while the gentleman that walked me to my car told me that they would vacuum my car twice next time since they didn’t do it this time, which I had to point out. He did offer to vacuum it quickly but after being there for so long I was done being inconvenienced. More

Working with our salesman Jeff and the entire team was the best car buying experience I’ve ever had. They were professional and courteous, from start to finish, and I have every faith they will continue t the best car buying experience I’ve ever had. They were professional and courteous, from start to finish, and I have every faith they will continue to exceed my expectations. More

I made the appointment, I filled out my contact info and left it in the night drop. My husband received a text while I was at work and he ok’d work by clicking a few check boxes thinking the timing belt was left it in the night drop. My husband received a text while I was at work and he ok’d work by clicking a few check boxes thinking the timing belt was the reason I took my car in. We called as soon as I learned of the misunderstanding within 3-4 hours and was told sorry you owe $4000.00 . Took a car in for a recall and left with high end cabin filters and a new belt. No mercy except Bob said my husband had no common sense and dropped the bill to 2650 to shut me up. More

Everyone was great from sales to finance. The process was extremely easy there was no sales pressure everyone was extremely friendly and down to earth. The dealership it self was clean we fel The process was extremely easy there was no sales pressure everyone was extremely friendly and down to earth. The dealership it self was clean we felt welcome and will definitely use the Columbia auto family for future needs. More

Columbia Acura and Jamey Moore and staff have been outstanding in all their service work and very professional. Treat us a valued customers and appreciate honesty and and integrity. outstanding in all their service work and very professional. Treat us a valued customers and appreciate honesty and and integrity. More

Taking the car for service was uneventful, and everything was handled on a timely fashion. Excelent service! was handled on a timely fashion. Excelent service! More

I love everyone in the Acura service department! ! All the gentlemen are helpful and fast and the sweet lady who checks me out is delightful!! What a fabulous crew you have there!!Karen Arnold ! All the gentlemen are helpful and fast and the sweet lady who checks me out is delightful!! What a fabulous crew you have there!!Karen Arnold More

Very good experience. Sales was excellent All my questions were answered. All my questions and concerns were answered Sales was excellent All my questions were answered. All my questions and concerns were answered More

They were an amazing group. Jd and the finance team were a wonderful group to work witb Jd and the finance team were a wonderful group to work witb More