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Columbia Acura Inc

Cincinnati, OH

4.6
1,646 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura! Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
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10979 Montgomery Rd

Cincinnati, OH

45249

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Showing 1,646 reviews

November 14, 2024

I've bought 5 cars from Columbia and the service department couldn't have been any ruder. had to wait 15 min after they called and told me it was ready. i am an easy going guy but those people in se More

by RJFANGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Danielle Carroll was very helpful, polite and communicative. It was a very good experience working with her. More

by VIKIVIDAS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Carroll
November 14, 2024

Service center is clean and comfortable. Jon went overall the service report with me and explained the work performed. More

by CHRIS.HART0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

The service went very smoothly and my car was available on time. Sadly the valet service wasn’t available as promised unless I waited 3 months and a loaner car was several weeks. More

by DAJ001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
November 14, 2024

Danielle and the others whose names I didn't get were helpful and patient. My issue is not resolved but taking next steps. More

by VIKIVIDAS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Bought a Hyundai Kona from Jeff Caudill - He was fantastic. I would go back to Columbia because of Jeff. More

by ahead0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffrey Caudill
November 14, 2024

Brad Hissong at Columbia Hyundai was great! A really refreshing experience, showing his depth of knowledge, professional attitude, and honest approach to selling cars. Brad was like the anti-ca More

by jandrewmore
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Worst service department that I have ever been to. It took 30 minutes for them to bring me my car after it was finished. They never answer the phone. Everything I go there it's a nightmare More

by TINA.THOMAS016
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
November 14, 2024

Purchased a used car. Already had to repair the windshield due to a chip covered by a piece of paper and now 4 new tires because inner sidewall of tires are split. This is More

by Janel123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Polite, fixed what was needed Supplied a loaner due to recall Communication on timing was great More

by coffindaffertw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.