Columbia Acura Inc

They always do a great job quickly diagnosing and communicating and correcting any problems. Also do great job of communicating any potential problems and offering honest solutions communicating and correcting any problems. Also do great job of communicating any potential problems and offering honest solutions More

Very professional and kind. I thought I had an appointment (my mistake), but actually did not. They worked me into their schedule anyway. I really appreciated it. I thought I had an appointment (my mistake), but actually did not. They worked me into their schedule anyway. I really appreciated it. More

I was very happy with my visit for routine maintenance to my Hyundai Santa Fe. my Hyundai Santa Fe. More

Columbia Acura Service Dept is the best! I was kindly greeted by two individuals when I arrived, and my Service Advisor Jamey Moore is the best! Jamey goes out of his way to help and is trul I was kindly greeted by two individuals when I arrived, and my Service Advisor Jamey Moore is the best! Jamey goes out of his way to help and is truly the best and most trustworthy advisor I have ever worked with. More

My experience was excellant. From the first person who waited on me to the beautiful waiting room with phone charger and desk which I used. I was very pleased. Oh yes, they cle From the first person who waited on me to the beautiful waiting room with phone charger and desk which I used. I was very pleased. Oh yes, they cleaned my car!! More

Very slow. A1 service took over 2 hours. I had to leave before being able to schedule a follow up to get recall items done. A1 service took over 2 hours. I had to leave before being able to schedule a follow up to get recall items done. More

Bought a 2021 KONA from another dealership even though our experience with the service department was dismal in the past. Engine trouble at 61,000 miles. Had car towed to another dealership as the one i our experience with the service department was dismal in the past. Engine trouble at 61,000 miles. Had car towed to another dealership as the one in Fairfield could not/would not look at the car for many weeks beyond the estimated time. Was a certified pre-owned car. Had long and exhausting and frustrating time with the dealership and the CPO people in getting approval to get the engine fixed and even then some engine parts were not included in the warranty. and following that I was told the timing belt needed to be placed and the spark plugs also. then I was told the brakes and tires needed to be replaced. So I paid $3,300 just to get the car and stop the nonsense. The KONA is the 6th Hyundai car I have purchased and it will be the last. I cannot in good faith recommend to anyone Hyundai and the two dealerships I worked with. Extremely disappointed. More

Spent over $2k on services, $700 on my 50k service alone 2 weeks ago and my car is now telling g me I only have 13% oil life and need service. I now have to drive over an hour and a half round trip to make 2 weeks ago and my car is now telling g me I only have 13% oil life and need service. I now have to drive over an hour and a half round trip to make sure that the service was actually done and get the sensor reset. I AM NOT happy about this. More

Jamey at the front desk always takes good care of me and my family! All the staff are very friendly and easily explain what needs done. We will never take our cars anywhere else. my family! All the staff are very friendly and easily explain what needs done. We will never take our cars anywhere else. More

Jamey surpassed my expectations. My needs were met with great efficiency and genuine personal concern. I will always drive an Acura My needs were met with great efficiency and genuine personal concern. I will always drive an Acura More