Columbia Acura Inc

Columbia Acura’s service department is always very professional, friendly and efficient. The loaner is also appreciated for major service visits. professional, friendly and efficient. The loaner is also appreciated for major service visits. More

Friendly service. Quick turnaround. Reasonably priced. Easy to schedule. Attentive and courteous. Thank you very much! Quick turnaround. Reasonably priced. Easy to schedule. Attentive and courteous. Thank you very much! More

Jamey at the Acura Service Center is so helpful and informative. He even looked for ways to save me money by reviewing my service record before recommending routine maintenance, so that we didn't repea informative. He even looked for ways to save me money by reviewing my service record before recommending routine maintenance, so that we didn't repeat anything done recently enough. Overall great service experience! More

Phillip was great to work with and made the process quick and easy. Everyone was very friendly and didn't pressure you. and easy. Everyone was very friendly and didn't pressure you. More

Very nice and helpful. We ended up buying a Genesis because we liked that car better but wouldn't hesitate to revisit this dealer/employee next time We ended up buying a Genesis because we liked that car better but wouldn't hesitate to revisit this dealer/employee next time More

Tell service, refrigeration systems do not fill with air if there is a leak. If there is refrigeration in the system e.g. cooling is still occurring, the system pressure is positive. As a result, air at atm if there is a leak. If there is refrigeration in the system e.g. cooling is still occurring, the system pressure is positive. As a result, air at atmospheric pressure cannot enter the refrigerant system. I was incorrectly told that if there is a refrigerant leak that air gets into the refrigerant system. That would be true if the system was flat, no pressure but not the case if there is still a cooling effect. Not a big deal to me, but the service people should understand and have the correct answers. This is a flawed survey because I have not working with John in sales but the survey will not submit if I don't check a star rating--I will choose 5 stars although I don't know who John McFarland is. More

Jeff was very easy to work with and he introduced us to the service department, which is very important to us. Everything was done on time, and consistent with what we were told verbally. We are looking the service department, which is very important to us. Everything was done on time, and consistent with what we were told verbally. We are looking forward to creating a relationship with a dealer that communicates openly and is focused on customer convenience and satisfaction. We believe we have found that in Columbia Acura, and Jeff Spieser. More

Had problems with my brakes. They figured out the issue quickly, I got a loaner for the day and was able to return the next day with the brakes on my car working as they should. They figured out the issue quickly, I got a loaner for the day and was able to return the next day with the brakes on my car working as they should. More

Great as always. Solid service, communication and they got my vehicle finished and I got a loaner while waiting seamlessly Solid service, communication and they got my vehicle finished and I got a loaner while waiting seamlessly More

They found an intermittent electrical problem and fixed it. I can’t ask for more. it. I can’t ask for more. More