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Columbia Acura Inc
Cincinnati, OH
2,116 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,116 reviews
September 20, 2023
I want to like it. No appointments for oil change. I called and confirmed not busy. Still took close to 2 hours for oil change, tire rotation and wash. Check out was lo No appointments for oil change. I called and confirmed not busy. Still took close to 2 hours for oil change, tire rotation and wash. Check out was long. Several had problems taking a lot of time. Charged me over $100 for an included service. Had to go back to service advisor then again waited in line for cashier who had trouble again with my paperwork. Still waiting to see if chip in paint is covered under the $1000 plan that was mandatory to buy with the purchase of the car More
by DAILEYCLINT
Verified Customer
September 20, 2023
Jamey, Mary, and all the people in the service area were great! He managed to fit me in quickly after my battery died over a holiday weekend. They were able to do my scheduled maintenance and got everything great! He managed to fit me in quickly after my battery died over a holiday weekend. They were able to do my scheduled maintenance and got everything done early, perfectly succinct with when I got off work. They are always kind and look out for me and my car's best interest. I love these guys! More
by trayc513
September 20, 2023
Great people that work there always helpful. Manage my car well and gave great feedback. Manage my car well and gave great feedback. More
by edka.k893
Employees Worked With
September 20, 2023
Friendly and efficient and kind of them to wash the car and let me know status and let me know status More
by KENNETH.WOODRICK
Employees Worked With
September 20, 2023
Excellent Personal and Professional Services as always to myself and to our Vehiclethat we purchased there!!! myself and to our Vehiclethat we purchased there!!! More
by RVP1951
September 19, 2023
Great service, always pleasant environment. Check out service is speedy and accurate. Directions to service area could be marked a bit better. Check out service is speedy and accurate. Directions to service area could be marked a bit better. More
by NBREVING
Employees Worked With
September 19, 2023
Accommodating, thorough, and efficient service from the front desk greeters to the car technicians to the car washers. Doesn't get any better... front desk greeters to the car technicians to the car washers. Doesn't get any better... More
by ADADAMS23
Employees Worked With
September 19, 2023
As always, the entire service department from Allen to Mary to the sweet secretary at the check-out are all extremely helpful, knowledgeable, and so kind! THANKS for making the service appointments and br Mary to the sweet secretary at the check-out are all extremely helpful, knowledgeable, and so kind! THANKS for making the service appointments and breeze, and raising any safety/mechanical concerns when needed. More
by KATHERINE.C.ODONNELL
Employees Worked With
Allen
