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Columbia Acura Inc
Cincinnati, OH
2,000 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,000 reviews
September 22, 2023
They took 2 hours for a service that always took 50 mins in others service providers. Obviously, it took two hours as the service guys stopped like 3 times to smoke during those 2 hours. I could see that wi in others service providers. Obviously, it took two hours as the service guys stopped like 3 times to smoke during those 2 hours. I could see that with my own eyes. Of course, they charged according to those labor hand hours, therefore brutally expensive. Never coming back. More
by Alberto Ocana
Verified CustomerEmployees Worked With
September 22, 2023
I get great service every time I take my car to them. Jamie is great! I trust everything g he tells me about my car. Jamie is great! I trust everything g he tells me about my car. More
by JENNIFERPHELPS71
Employees Worked With
September 21, 2023
noting to say about anything else. Nothing to say about anything else. nothing tp sau abpit amutjomg e;se Nothing to say about anything else. nothing tp sau abpit amutjomg e;se More
by AUTOMAN635
September 21, 2023
I was pleased that they were able to correctly diagnose an issue and fix it in a timely manner. The entire staff was pleasant to work with. an issue and fix it in a timely manner. The entire staff was pleasant to work with. More
by bruce.hemmelgarn
Employees Worked With
September 21, 2023
Customer service/mechanics is very bad. Everyone is on their cell phone and a lack of communication. To get an appointment is months out then when you get one they lie about the service. Everyone is on their cell phone and a lack of communication. To get an appointment is months out then when you get one they lie about the service. Worst experience. More
by LOVEKMBS
Employees Worked With
September 21, 2023
Typically I am happy with the service received. Unfortunately the noise in the back window from what I believe was the shade screen was not fixed. I was told that it could not be fixed. Very dis Unfortunately the noise in the back window from what I believe was the shade screen was not fixed. I was told that it could not be fixed. Very disappointed that I purchased a G80 and issues can not be fix. More
by RLHEATON
Employees Worked With
Keith - Genesis service manager
September 21, 2023
Service Dpartment was fantastic. Austin kept me updated on the progress of the repairs being made. He was very responsive to my questions and made sure the repairs were completed in Austin kept me updated on the progress of the repairs being made. He was very responsive to my questions and made sure the repairs were completed in as short of time as possible. More
by JJWADELL50
Employees Worked With
Austin
September 20, 2023
I would like to give kudos to Jamie and his team at Columbia Acura. The professionalism and the trust i have in how they perform is 5 stars for sure. I have had 5 major repairs completed recently and I Columbia Acura. The professionalism and the trust i have in how they perform is 5 stars for sure. I have had 5 major repairs completed recently and I found the work outstanding and priced fairly. Being a senior and on a fixed income the team helped me prioritize the importance of what should be done first through the last. I appreciate their help and understanding of my budget. More
by MSCREDS11
Employees Worked With
Jamey- Service Advisor
