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Columbia Acura Inc

Cincinnati, OH

4.6
2,287 Reviews

10979 Montgomery Rd

Cincinnati, OH

45249

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Showing 2,287 reviews

November 29, 2023

Very timely on my oil change, in less time then promised which is always great! More

by Bishwatyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
November 29, 2023

Friendly and welcoming on arrival with responsive connection to a service tech. Wait time was considered very good to get the requested service completed. More

by tcaldwell3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne (service tech)
November 29, 2023

Excellent service and EXCEPTIONAL service advisors. I would not take my car anywhere else for maintenance. More

by CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey, Allen
November 29, 2023

They take my car for service on short notice and I do not have to wait long for it to be repaired More

by REUSSED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
November 29, 2023

Half xxx job quart low after oil change never aired tires up light still on! Not satisfied at all! The worst service I’ve ever received! Family has bought 3cars from Columbia Acura and this was the worst! More

by DFIELDS45AUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Landon Meador, Jon McFarland
November 29, 2023

Been comming hear for years . . all good they fix my car what need to be done. And they had the stuff in stocks to do it I give it a 4 and ahlef raiddind out of 5. The only 3 thin More

by RICHARDTEAGUE90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
November 29, 2023

I ordered 4 tires due to one leaking. When they came in, I was asked what time I wanted to come in. I arrived at 9:45 and my work was finished at 3:00. I have to assume that 10:00 was n More

by kgarbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
November 29, 2023

Always fantastic customer service at Columbia Acura! From the Sales floor (Jeff Spieser) to the finance team (Jon McFarland), and all of the service advisors. Everyone is kind, professional, accommoda More

by J.Ksander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Spieser, Jon McFarland
November 29, 2023

They always do a great job! Explain everything that was done and when to expect things, like brakes. More

by AAMYSUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Jon McFarland
November 29, 2023

The service Rep was professional and explained everything that was going to be completed on my Hyundai Elantra. 5 ***** More

by scott.a.hucke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
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