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Columbia Acura Inc

Cincinnati, OH

4.6
2,287 Reviews

10979 Montgomery Rd

Cincinnati, OH

45249

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Showing 2,287 reviews

November 29, 2023

Prompt service; good communication; newly renovated customer waiting area is quite nice; service agent willing to listen and work with customer. More

by VTMOTY2001
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Austin
November 29, 2023

I ordered 4 tires due to one leaking. When they came in, I was asked what time I wanted to come in. I arrived at 9:45 and my work was finished at 3:00. I have to assume that 10:00 was n More

by kgarbar
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service personnel
November 29, 2023

Been comming hear for years . . all good they fix my car what need to be done. And they had the stuff in stocks to do it I give it a 4 and ahlef raiddind out of 5. The only 3 thin More

by RICHARDTEAGUE90
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jon McFarland
November 29, 2023

The service Rep was professional and explained everything that was going to be completed on my Hyundai Elantra. 5 ***** More

by scott.a.hucke
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jon McFarland
November 29, 2023

Half xxx job quart low after oil change never aired tires up light still on! Not satisfied at all! The worst service I’ve ever received! Family has bought 3cars from Columbia Acura and this was the worst! More

by DFIELDS45AUTO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Landon Meador, Jon McFarland
November 29, 2023

They were 100 per cent on the time it would take for the recall work that was being done More

by strong2us
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jon McFarland
November 29, 2023

They take my car for service on short notice and I do not have to wait long for it to be repaired More

by REUSSED
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Austin
November 29, 2023

Love the dealership and the customer service is great. Only thing was thought I was going to get a car wash but it didn’t happen. More

by DDRAKERS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
November 29, 2023

They always do a great job! Explain everything that was done and when to expect things, like brakes. More

by AAMYSUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Jon McFarland
November 29, 2023

Very timely on my oil change, in less time then promised which is always great! More

by Bishwatyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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