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Columbia Acura Inc
Cincinnati, OH
2,006 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,006 reviews
Verified Customer
October 14, 2023
Your service department is the best. From the friendly welcome to the excellent service we received, it's hard to imagine a better place to have one's car serviced. From the friendly welcome to the excellent service we received, it's hard to imagine a better place to have one's car serviced. More
by SWEETSARAH21
Employees Worked With
October 14, 2023
It was a nice visit. I waited while they worked and enjoyed the washed car with cleaning the front. Scheduled online I waited while they worked and enjoyed the washed car with cleaning the front. Scheduled online More
by TSELYK
Employees Worked With
October 14, 2023
Columbia Acura is always trustworthy, helpful, fair, and friendly. They have great customer service! I always feel good about going here as they carefully explain what is going on with my car in a way that friendly. They have great customer service! I always feel good about going here as they carefully explain what is going on with my car in a way that I can fully understand. More
by KSCHRAGE
October 14, 2023
Quick service. They provided lots of details and no charge for diagnostic service. Very good. They provided lots of details and no charge for diagnostic service. Very good. More
by APPONCIO
Employees Worked With
October 14, 2023
Columbia Acura did not correctly diagnose my car problem. They tried to sell me a battery because they thought the battery was bad. I called AAA to have them replace my old battery which was under warranty f They tried to sell me a battery because they thought the battery was bad. I called AAA to have them replace my old battery which was under warranty for a new battery. They did a check on the battery and said the battery is strong. I wanted a third opinion so I went to Bob Summeral who check my battery and alternator and said that the battery is good but the alternator needs replacing. More
by katstrings
October 13, 2023
I have purchased cars from Columbia since 2001. I keep coming back. Why? Great Service I keep coming back. Why? Great Service More
by EHARTMAN3
Employees Worked With
October 13, 2023
VERY HELPFUL PEOPLE Solved my problem Explain all details of service points. Facility is clean details of service points. Facility is clean More
by sanjeevsrana
Employees Worked With
October 13, 2023
We needed the door handle replaced on our Sonata as it had broken. This is the third door handle on this car that has broken. We called the service center to order a new handle and requested to have it pa had broken. This is the third door handle on this car that has broken. We called the service center to order a new handle and requested to have it painted prior to bringing our car in. The service attendant said they would take care of it and notify us when it was ready to be installed. We received a call and scheduled an appointment. When I arrived for the appointment I was told that the handle needed to be painted. I explained that we had already requested it to be painted. The service person apologized and said he would contact me when it was ready to be installed, about two weeks. I waited for four weeks and did not hear anything. So I contacted the service department and was told they could not find the door handle and the service person I spoke with no longer works there. A few minutes later I received a call from a service person who stated they have the door handle ready and scheduled an appointment for the next week for installation. I came to the appointment at the correct time and was told it would be about two hours and I chose to wait. After about 30 minutes the service person came in and said that the door handle needed to be painted. At this point I requested to speak to the manager. After some discussion, the service manager promised to have the door handle ready in two days and scheduled to have me come in at 8 am for installation. I came in at the scheduled time and finally was able to have the new door handle installed. This whole experience was more than frustrating, I will not return to this dealership for any future repairs to my car! More
by jackandmelinda
