
Columbia Acura Inc
Cincinnati, OH
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overall the service is great. one thing which I don't know if it's normal in U.S. Service center. the car wash looks just very simple, the floor inside the car even not clean with one thing which I don't know if it's normal in U.S. Service center. the car wash looks just very simple, the floor inside the car even not clean with the vaccum. More
The service staff at Columbia Acura are top notch. Always treated with courtesy in a strait forward honest manner and always feel like I am heard. Office atmosphere is very comfortable, you can tell t Always treated with courtesy in a strait forward honest manner and always feel like I am heard. Office atmosphere is very comfortable, you can tell they want to be there. More
Great customer service. Jamie the most excellent service manager. Stopped in one day with a burnt tail light bulb. All techs busy. Jamie himself changed the bulb in the Jamie the most excellent service manager. Stopped in one day with a burnt tail light bulb. All techs busy. Jamie himself changed the bulb in the service bay. Always greeted warmly by name. Helpful with explanation of services required. More
Their internet was down and we did the deal on a handshake. The whole experience was a throwback to when service mattered. Great experience! handshake. The whole experience was a throwback to when service mattered. Great experience! More