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Columbia Acura Inc
Cincinnati, OH
2,075 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,075 reviews
October 31, 2023
Misinformed of wait time for recall work. When making appointment told it would take about an hour; then, when I arrived told it could take from 3 hours to the end of the day. This is WRONG. When making appointment told it would take about an hour; then, when I arrived told it could take from 3 hours to the end of the day. This is WRONG. Additionally, the individual checking in our car was very rude and condescending after being told about the 1 hour. Very poor customer service. Will NOT go back to this dealership for new car. More
by JEMANDJAM
Verified CustomerEmployees Worked With
October 30, 2023
I appreciate the responsiveness of the team at Acura, I had an apt which was estimated to take ~90 min. I was in and out in an hour. It is nice to have a timely easy experience. had an apt which was estimated to take ~90 min. I was in and out in an hour. It is nice to have a timely easy experience. More
by LYNDSAY.PEARSON
Employees Worked With
service department
October 30, 2023
we were on a tight window to get the car done; and they got us in and out in a timely period got us in and out in a timely period More
by TEKEMPS
Employees Worked With
October 30, 2023
A Sign board helps locate the service door. It was little confused to get into the right door. After the service is done, if someone can explain what is done and when is the next due date will It was little confused to get into the right door. After the service is done, if someone can explain what is done and when is the next due date will help a little. More
by torajeshtk
Employees Worked With
October 29, 2023
Always professional. All work clearly explained. I was kept I formed of how they were progressing on my car as I waited. I have co.plete confidence in this dealership All work clearly explained. I was kept I formed of how they were progressing on my car as I waited. I have co.plete confidence in this dealership. More
by luvthesteelers
Employees Worked With
October 28, 2023
Good and fast service. They explained everything and made it a good experience to have the car checked at Columbia and a nice waiting room and not that expensive. Will go They explained everything and made it a good experience to have the car checked at Columbia and a nice waiting room and not that expensive. Will go back. More
by rjschell37
Employees Worked With
service department
October 28, 2023
Everything went well. The crew seem to be more efficient and conscientious. They are also trying to be better at treating the customer with dignity. The crew seem to be more efficient and conscientious. They are also trying to be better at treating the customer with dignity. More
by jbl_bryant
Employees Worked With
October 28, 2023
It was a great experience! Thank you to all the kind people there. I appreciated being updated as to how long it would take. Thank you to all the kind people there. I appreciated being updated as to how long it would take. More
by mcribbs219
Employees Worked With
