Columbia Acura Inc

Service Department is awesome – special shout out to Jamey. I replaced my own battery in the remote key fob, and after that it did not work (go figure). Over the phone, Jamey was able to diagnose Jamey. I replaced my own battery in the remote key fob, and after that it did not work (go figure). Over the phone, Jamey was able to diagnose and suggest a process that helped me fix the key fob – All good now! This is on top of the normal great service I get from these folks on a regular basis. Thanks Columbia Acura! More

Great experience, very smooth transaction I bought a 2020 RDX last week and worked with Gary Berner on the purchase. Gary was a pleasure to deal with and was very helpful explaining all the f I bought a 2020 RDX last week and worked with Gary Berner on the purchase. Gary was a pleasure to deal with and was very helpful explaining all the features the RDX Tech has. Gary drives an RDX, so he knows the car! The transaction was quick and easy which was great because we were in the middle of the Covid-19 situation. I highly recommend this dealer and Gary in particular. More

Just wanted to thank the service department for the OUTSTANDING CUSTOMER SERVICE they have given me. Couldn’t ask for better service. Very trusting and willing to work with you. I truly and grateful fo OUTSTANDING CUSTOMER SERVICE they have given me. Couldn’t ask for better service. Very trusting and willing to work with you. I truly and grateful for Acura Service. #TeamAcura More

Alex helped me with a basic oil change and tire rotation. I tried taking the cheap way out and it came back to bite me. After Valvoline Oil in Rookwood changed my oil and didn’t put the heat shield/drip pan I tried taking the cheap way out and it came back to bite me. After Valvoline Oil in Rookwood changed my oil and didn’t put the heat shield/drip pan all the way on, didn’t thread the oil filter on all the way and of course no wash I went to Columbia Acura and Alex not only fixed their mistake but also recommended an excellent vet to me. Let my lesson be the reason you never leave the dealership and if it’s your first time ask for Alex. He’s a true person to deal with and very honest. More

Excellent Buying Experience I recently purchased a 2020 Acura TLX PMC EDITION. Gary Berner went above and beyond my expectations. I want to extend a very sincere thank you to the I recently purchased a 2020 Acura TLX PMC EDITION. Gary Berner went above and beyond my expectations. I want to extend a very sincere thank you to the entire Columbia Acura team. I made the drive from Columbus, Ohio for the purchase. I will definitely be a returning customer. Keep up the amazing work and outstanding customer service! More

Best car buying experience ever-Mike Gary Berner did a terrific job in making our car buying experience stress free. We were told that Columbia Acura is a great dealership. We now agree Gary Berner did a terrific job in making our car buying experience stress free. We were told that Columbia Acura is a great dealership. We now agree and would highly recommend Gary to our family and friends. More

New RDX Our experience with Gary Berner in sales went very well as he kept in contact upon my internet inquiry thru the sale and after as we left an item in o Our experience with Gary Berner in sales went very well as he kept in contact upon my internet inquiry thru the sale and after as we left an item in our old car which he found and let us know he has it. Also was impressed with experience in finance as Sonny{?} was able to amend papers when we added my wife to the papers at the last minute with little delay. More

new MDX Easy to deal with and very comfortable - no pressure. Entire sales and managerial staff were pleasant and informative - especially with the learning Easy to deal with and very comfortable - no pressure. Entire sales and managerial staff were pleasant and informative - especially with the learning curve of the car's instrumentation. Gary was a pleasure to work with. More

Find another Acura Dealership We Leased a car for 3 years and we were consistently treated poorly by different members of the sales staff. They were rude, arrogant, and audibly ann We Leased a car for 3 years and we were consistently treated poorly by different members of the sales staff. They were rude, arrogant, and audibly annoyed at simple requests. Spend your money at another dealership, we will never recommend Columbia Acura. Service desk staff was great, keep it up! More

Great experience leasing a 2019 RDX from Columbia Acura This is my second experience leasing an Acura from Columbia and Gary Berner. I went back because of my good experience the first time. This time was n This is my second experience leasing an Acura from Columbia and Gary Berner. I went back because of my good experience the first time. This time was no exception. The lack of pressure, and sincere effort to put you in the right vehicle at the right price, makes them stand out in my mind. One great improvement I noticed was the streamlined document signing process. I was in and out in 5 minutes! More