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Columbia Acura Inc
Cincinnati, OH
1,735 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,735 reviews
August 03, 2011
I brought my MDX for 12,000 mile service. The people at service counter were very unfriendly and arrogant. When I was trying to tell the service rep the few mminor problems I've encountered in the past se service counter were very unfriendly and arrogant. When I was trying to tell the service rep the few mminor problems I've encountered in the past several months, I was told that because it's just a manufactured car. During my last service (6000 mile service), I complained two quality issues and they did not fix them corrently. My overall experience with Columbia Acura is quite bad, and I lost confidence at Acura's brand quality and Columbia's service. More
by jjz2009acura
Employees Worked With
two
January 04, 2011
The place is full of arrogant people. Except for a couple of people who pick the car from the garage, all others, especially the ones at the service counter who take note your problems, treat the customers a of people who pick the car from the garage, all others, especially the ones at the service counter who take note your problems, treat the customers as trash. I never recommend this place anybody. More
by HN100
Employees Worked With
Do not remember
July 16, 2007
The dealer gave the quote TSX at $25,810 (after $500 manufactory rebate). I asked if he can give me free all season matts and he said he'd like to do that if he had any profit margin. Then Acura changed manufactory rebate). I asked if he can give me free all season matts and he said he'd like to do that if he had any profit margin. Then Acura changed rebate to $1,000 before I accepted the offer. I returned back to him and said "Now you have the margin. Can you give me free matts now?". The guy said No because he got more customers now. More
by drivecrazy
July 16, 2007
The dealer gave the quote TSX at $25,810 (after $500 manufactory rebate). I asked if he can give me free all season matts and he said he'd like to do that if he had any profit margin. Then Acura changed manufactory rebate). I asked if he can give me free all season matts and he said he'd like to do that if he had any profit margin. Then Acura changed rebate to $1,000 before I accepted the offer. I returned back to him and said "Now you have the margin. Can you give me free matts now?". The guy said No because he got more customers now. What a liar! More
by drivecrazy
April 08, 2004
4/5/2004 Brought my 2001 Alero in for service, it has gone back a second time in three days because the same problem is happening again. The service man also dind't say there was a $35 for checking for gone back a second time in three days because the same problem is happening again. The service man also dind't say there was a $35 for checking for a noise in the front suspension. Excuse me?!?<br><br>-- update --<br><br>4/9/2004 Car is back at the same facility again for the same problems. Dropped it off on Wednesday night and they were 'too busy' to look at it on Thursday. They are just now looking at it on Friday. Bad, bad service. More
by redgts93
